At a Glance
- Tasks: Support customer orders from sale to delivery, ensuring smooth operations.
- Company: Established optical supply and design business in Richmond Upon Thames.
- Benefits: Gain valuable experience in a dynamic industry with growth potential.
- Other info: Fast-paced environment with opportunities to work across various teams.
- Why this job: Join a collaborative team and enhance your organisational skills while making an impact.
- Qualifications: 1-2 years in retail or sales support, strong Excel skills, and attention to detail.
The predicted salary is between 25000 - 32000 £ per year.
A fantastic opportunity has arisen for an Account Coordinator to join an established optical supply and design business in the Richmond Upon Thames area. The successful candidate will be responsible for supporting the accurate and efficient administration of customer orders from point of sale through to final delivery, working closely with internal commercial teams, overseas suppliers, and UK customers. The role is highly administrative and detail-driven, with a strong focus on order processing, spreadsheets, and sample management. It also offers the opportunity to work across multiple areas of the UK optical team, including private label and branded product accounts where required.
Responsibilities
- Supporting sales, design, and merchandising teams with all post-sale administration and order processing
- Compiling and maintaining accurate range sheets for customers using sales and product data
- Managing sample administration including organisation, filing, labelling, and dispatch of samples
- Maintaining an organised and well-structured sample room
- Raising purchase orders with Far Eastern suppliers and checking order confirmations
- Maintaining and updating customer delivery schedules and critical path timelines
- Assisting with quality control processes and liaising with overseas factories on production issues
- Coordinating pre-production and production samples and obtaining customer approvals
- Supporting UK and international trade shows with sample preparation, packing, and logistics
- Maintaining accurate customer, supplier, and purchasing records and filing systems
- Communicating daily with customers, factories, and logistics partners to ensure smooth operations
Qualifications
- 1–2 years’ experience in a retail head office, supplier, or sales support/supply chain role
- Strong organisational skills with excellent attention to detail
- Confident communication skills, both written and verbal
- Ability to manage multiple tasks in a fast-paced environment
- Strong Excel and Microsoft Office skills
- Proactive, reliable, and solutions-focused approach
- Ability to build effective working relationships with internal and external stakeholders
Account Coordinator employer: People Marketing Fashion Recruitment
Join a dynamic optical supply and design business in Richmond Upon Thames, where your role as an Account Coordinator will be pivotal in ensuring seamless order processing and customer satisfaction. With a strong emphasis on employee development, our collaborative work culture fosters growth opportunities across various teams, while our commitment to excellence ensures that you will be part of a supportive environment that values attention to detail and proactive problem-solving.
Contact Details:
People Marketing Fashion Recruitment Recruitment Team
