At a Glance
- Tasks: Manage customer orders from concept to delivery while ensuring satisfaction.
- Company: Established fashion supplier known for quality design and service.
- Benefits: Competitive salary, dynamic work environment, and growth opportunities.
- Other info: Fast-paced role with opportunities to lead and inspire a team.
- Why this job: Join a top brand and make an impact in the fashion industry.
- Qualifications: Strong organisational skills and experience with Microsoft Excel.
The predicted salary is between 30000 - 40000 £ per year.
A great opportunity to join this well-established fashion supplier as an Account Manager / Merchandiser. With a reputation for delivering quality design, service and products, from concept to fulfilment, the business has won prestigious growth and gained them preferred supplier status to a number of top High Street stores and Brands.
The role:
- Responsible for ensuring customer requirements are achieved through all stages of the critical path from samples, orders, pre-production to final delivery.
- Liaising with customers regarding orders, problem solving and making decisions, in conjunction with team leader / Director.
- Attend customer meetings to ensure continued customer satisfaction and that all opportunities are capitalised on.
- Reporting weekly and monthly updates, escalating issues where necessary.
- To ensure effective communication at all levels, internally and externally.
- Ad hoc duties as required by management.
The candidate:
- Ability to build excellent customer and supplier relations.
- IT literate with sound experience using Microsoft Excel and other Microsoft programmes.
- Experience of managing fast-paced critical path.
- Strong organisational skills.
- Excellent time keeping and ability to meet short deadlines.
- Ability to develop and inspire a close-knit team.
- Capable of overseeing multiple projects simultaneously.
- Flexible approach to working to fast moving, changing demands.
Account Controller / Merchandiser employer: People Marketing Fashion Recruitment
Join a dynamic and well-established fashion supplier that prides itself on delivering exceptional design and service. With a strong reputation and preferred supplier status among top High Street stores, this company offers a collaborative work culture that fosters employee growth and development. Enjoy the benefits of working in a fast-paced environment where your contributions are valued, and you have the opportunity to make a meaningful impact on customer satisfaction and business success.
Contact Details:
People Marketing Fashion Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Account Controller / Merchandiser
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, and think about how your skills as an Account Controller / Merchandiser can add value. Practice common interview questions so you can showcase your experience confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of great roles that might just be the perfect fit for you. Plus, it’s a straightforward way to get your application noticed by the right people.
We think you need these skills to ace Account Controller / Merchandiser
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Controller / Merchandiser role. Highlight your experience in managing customer relationships and handling fast-paced critical paths. We want to see how your skills match what we're looking for!
Showcase Your IT Skills:Since being IT literate is key, don’t forget to mention your experience with Microsoft Excel and other programmes. We love seeing candidates who can demonstrate their tech-savviness, so include any relevant projects or tasks you've tackled.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since the role involves liaising with customers and team members. Make sure your passion for the fashion industry shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at People Marketing Fashion Recruitment
✨Know Your Stuff
Make sure you understand the role of an Account Controller / Merchandiser inside out. Familiarise yourself with the critical path process and how it relates to customer satisfaction. Being able to discuss specific examples from your past experience will show that you're not just a good fit, but that you truly understand the demands of the job.
✨Showcase Your Communication Skills
Since this role involves liaising with customers and team members, practice articulating your thoughts clearly. Prepare to discuss how you've effectively communicated in previous roles, especially when problem-solving or managing expectations. This will demonstrate your ability to maintain strong relationships, which is key for success.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to managing multiple projects or dealing with tight deadlines. Think about how you would prioritise tasks and handle challenges. Having a few scenarios prepared will help you respond confidently and show your organisational skills.
✨Demonstrate Flexibility and Team Spirit
The fashion industry is fast-paced and ever-changing, so be ready to discuss how you've adapted to change in the past. Highlight experiences where you’ve inspired or developed a team, as well as how you’ve managed shifting demands. This will illustrate your flexibility and leadership potential, making you a standout candidate.
