At a Glance
- Tasks: Support managers and employees in resolving workplace issues quickly and fairly.
- Company: A forward-thinking London Council committed to inclusion and innovation.
- Benefits: Competitive salary, professional development, and a focus on equality.
- Other info: Collaborative environment with opportunities for continuous improvement.
- Why this job: Shape workplace culture and make a real impact on employee relations.
- Qualifications: Experience in employee relations, mediation, and strong communication skills.
The predicted salary is between 45000 - 55000 £ per year.
My London based Council client is committed to building an inclusive, high-performing workplace where everyone can thrive. We are looking for an experienced and proactive ER Resolution Partner to join the team, playing a key role in delivering innovative, early resolution approaches and driving a positive employee relations culture.
About the Role
As an ER Resolution Partner, you will work at the heart of the Resolution Centre, supporting managers and employees to address workplace issues quickly, fairly, and constructively.
You Will:
- Receive and triage resolution requests using our Resolution Index, recommending the most appropriate route to resolution.
- Provide expert guidance at early stages of disputes, leading on the resolution of complex cases where relationships have broken down.
- Apply transformational justice practices to support fair, inclusive, and sustainable outcomes.
- Deliver early resolution approaches such as facilitated conversations, mediation, and coaching.
- Promote psychological safety and inclusion throughout all resolution activity.
- Recommend resources and support tools to help parties navigate the resolution process.
Strategic People Partnering Beyond Casework, You Will:
- Build strong relationships with business areas, using insight and data to inform people strategies.
- Collaborate with Strategic Business Partners to improve team performance and workplace culture.
- Coach and support managers on performance management, absence, and employee engagement.
- Support workforce planning, job evaluation, job sizing, and resourcing decisions.
- Identify and manage people-related risks, protecting the council’s reputation as an employer.
Collaboration & Culture You Will:
- Work closely with HR transactional services to deliver a seamless, customer-focused experience.
- Actively contribute to a culture of continuous improvement within the People team.
- Support the council’s ambition to be an inclusive employer, placing equality at the centre of everything we do.
- Engage with trade unions, participate in collective bargaining, and maintain strong industrial relations.
- Work with Equality Network Groups to deliver meaningful and positive change.
- Contribute to corporate and departmental projects that support our wider organisational goals.
About You
We’re looking for someone who:
- Has strong experience in employee relations, mediation, or conflict resolution.
- Is confident managing complex cases and influencing at all levels.
- Demonstrates a strong commitment to equality, diversity, and inclusion.
- Has excellent coaching, communication, and stakeholder management skills.
- Can use data and insight to drive effective people interventions.
- Thrives in a collaborative, fast-paced environment.
If you are looking for a new role being part of a forward-thinking council that values innovation, inclusion, and continuous improvement, you’ll have the opportunity to shape how we resolve workplace issues and contribute to a culture where everyone feels respected, supported, and empowered.
Senior ER Advisor employer: People Management magazine
The Society of London Theatre (SOLT) is an exceptional employer, offering a vibrant work culture in the heart of Covent Garden. With a focus on employee experience, SOLT provides generous benefits including annual leave, pensions, and exclusive access to theatre tickets, fostering both personal and professional growth within a supportive environment.
Contact Details:
People Management magazine Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior ER Advisor
✨Join HR Networks
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We think you need these skills to ace Senior ER Advisor
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at People Management magazine. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to People Management magazine and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at People Management magazine. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to People Management magazine's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at People Management magazine
✨Brush Up on HR Best Practices
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A full-time HR role at People Management magazine will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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