At a Glance
- Tasks: Lead exciting sports PR campaigns and develop creative storytelling strategies.
- Company: Award-winning communications agency focused on sports and culture.
- Benefits: Hybrid working, competitive salary, profit share, and extensive training opportunities.
- Why this job: Join a growing team and shape the future of sports communications.
- Qualifications: Expertise in media relations and integrated campaign planning required.
- Other info: Inclusive culture with a focus on personal development and wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
We’re working with an award-winning communications agency rooted in sport — working at the intersection of fans, culture, competition and storytelling. The agency partners with globally recognised sports brands, governing bodies and rightsholders, delivering insight-led campaigns that connect with audiences across consumer, grassroots and business communities. With growing teams across London and Manchester, the business is entering an exciting phase of growth, supported by a people-first culture and a shared passion for helping clients tell meaningful stories within the ever-evolving world of sport.
Building an inclusive, people-first culture is a priority. The agency partners with organisations such as BCOMS and 10,000 Black Interns, runs a reverse mentoring programme designed to elevate lived experience and learning across levels, and supports flexible observance of religious holidays so team members can align time off with their own faith traditions.
We’re looking for an ambitious and collaborative Senior Account Director to join a fast-growing independent sports communications agency. You’ll help develop big ideas, guide integrated storytelling and ensure work delivers cultural relevance and measurable impact.
We’re looking for someone with deep expertise in media relations, narrative development and integrated campaign planning, who can build trusted relationships with journalists, partners and senior clients. This is an opportunity to join at a pivotal moment of growth, with real scope to influence creative output, support team development and help shape the agency’s next chapter.
- Act as a senior strategic lead across multiple client accounts
- Oversee the conception and delivery of integrated, insight-led campaigns
- Lead media relations, brand collaborations, influencer engagement and experiential activations
- Ensure projects are delivered on time, within budget and aligned to client objectives
- Line manage and mentor junior team members, supporting their development and progression
- Support resourcing and team planning conversations
- Support organic growth across your client portfolio
- Passion for earned-first storytelling and creative campaign thinking
- Comfortable navigating the commercial realities of sport and working with high-profile talent or stakeholders
- Able to commute to the Shoreditch office Tuesday to Thursday
Financial benefits include:
- Discretionary annual profit share scheme linked to business performance
- Pension matched to 3%
- 24 days annual leave plus bank holidays
- Hybrid working with Monday and Friday as work-from-home days
- Time off in lieu for weekend client events
- Seasonal office closure over the Christmas period (subject to client work)
- Private medical insurance
- Flexible benefits platform
- Life insurance (four times annual salary)
- Travel season ticket loan
- Cycle to Work scheme
- Ongoing training and development, including Lunch and Learn sessions
- ‘For You’ Day – one additional day each year for personal wellbeing or passions
- £250 annual sporting experience allowance
Director, Customer Account Manager employer: People Like Us
Contact Detail:
People Like Us Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Customer Account Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in media relations and campaign planning. Share specific examples of how you've driven successful projects in the past. We want to see your passion for storytelling shine through!
✨Be Ready to Adapt
The world of sports PR is always changing, so be prepared to discuss how you can adapt to new trends and challenges. Show us that you’re not just a follower but a leader who can navigate the commercial realities of sport and bring fresh ideas to the table.
✨Apply Through Our Website
If you’re keen on joining our team, make sure to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Director, Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Account Director. Highlight your experience in media relations and integrated campaign planning, and don’t forget to showcase any relevant achievements in sports communications.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about storytelling in sport and how your skills align with our people-first culture. Be genuine and let your personality come through.
Showcase Your Creativity: We love big ideas! In your application, include examples of creative campaigns you've led or contributed to. This will help us see how you can influence our agency’s next chapter and deliver cultural relevance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at People Like Us
✨Know Your Sport Inside Out
Make sure you’re well-versed in the latest trends and stories within the sports industry. Research the agency’s recent campaigns and partnerships, and be ready to discuss how your experience aligns with their mission of connecting fans and culture.
✨Showcase Your Storytelling Skills
Prepare examples of how you've developed compelling narratives in past roles. Highlight specific campaigns where your storytelling made a measurable impact, as this role is all about delivering insight-led campaigns that resonate with audiences.
✨Build Rapport with Interviewers
Since this position involves building trusted relationships, practice engaging with your interviewers. Ask insightful questions about their work and share your thoughts on their recent projects to demonstrate your collaborative spirit.
✨Demonstrate Leadership and Mentorship
Be ready to discuss your experience in managing teams and mentoring junior members. Share specific instances where you’ve supported team development, as this agency values a people-first culture and is looking for someone who can guide others.