Account Manager

A top independent B2B technology PR and marketing agency headquartered in London, servicing clients globally across telecoms, cyber, SaaS and enterprise tech. Recently named Tech Agency of the Year, the agency is B Corp certified and majority-owned by an Employee Ownership Trust, with a genuine commitment to personal and professional growth, bold creative work, and caring for people and planet.

If you want to work somewhere that pushes back on safe, boring B2B PR and champions brave, thought-provoking work, this could be your next move.

The Role

As Account (Campaign) Manager, you are the engine room of the account. You take the strategic vision set by senior leads and turn it into reality, owning the day-to-day delivery of complex B2B tech PR campaigns. You are the bridge between senior strategy and ground-level execution, the gatekeeper of quality, and the definitive point of accountability before anything reaches the client. You'll manage resources effectively, hold your team accountable to deadlines, and maintain day-to-day client happiness, ensuring your accounts run at target margins.

Key Responsibilities

• Serving as the primary point of contact for clients on daily execution matters, running weekly WIPs and managing expectations.
• Turning account strategies into actionable, month-by-month delivery plans, ensuring milestones are hit.
• Reviewing and approving pitches, press releases and reports before they reach the client.
• Delegating tasks to senior and junior team members, ensuring clear briefs, deadlines and support.
• Drafting top-tier PR content and pitching nationals and trades, setting the standard for the team's output.
• Monitoring time logging and flagging over-servicing early to protect account margins.
• Spotting opportunities to bring in wider specialist teams to elevate campaigns into multi-channel work.

Key Skills

• Ideally 3-5 years' experience in a B2B PR agency environment, with demonstrable expertise managing technology accounts.
• Elite organisational skills, able to manage multiple workstreams, competing deadlines and direct reports.
• Strong knowledge of the media landscape, with a track record securing top-tier coverage and guiding junior team members on pitching.
• Confident, calm and dependable client handling, trusted to lead weekly WIPs and deliver consistently high-quality work.
• Strong commercial awareness, including over-servicing triggers and basic capacity planning.
• A willingness to ask difficult questions, challenge the status quo, and push back where it means a better result.

What's On Offer

• 5% performance bonus after six months (potentially tax-free for qualified employees after 12 months, via Employee Ownership Trust status).
• 25 days holiday, including a birthday day and paid days between Christmas and New Year, plus 8 bank holidays.
• A loyalty day for each year of service, up to 5 days.
• A paid sabbatical after three years.
• Pension from month four.
• Interest‑free season ticket travel loan, cycle to work scheme, free eye tests and flu vaccine.
• Regular team events and socials, including a summer party and Christmas party.

Location and Office/Home Working

Office based in central London. New joiners work from the office four days a week for the first four weeks for training, then move to three days in office and two from home. All employees are in the office on Tuesdays and Thursdays, plus one additional day.