At a Glance
- Tasks: Provide top-notch customer service and support for clients with vision and hearing loss.
- Company: Join NextSense, a not-for-profit making a real difference in people's lives.
- Benefits: Enjoy flexible hours, generous leave, and salary packaging to boost your pay.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Be part of a team that transforms lives and supports those with sensory challenges.
- Qualifications: Experience with Microsoft Office and client management systems is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Make a real difference working within our Liverpool team as a Professional Support Officer, to support the teams who make a meaningful difference in the lives of people with vision and hearing loss. Enjoy flexibility, two weeks paid leave over Christmas in addition to four weeks annual leave, and access to not-for-profit salary packaging benefits. This is a Permanent Full-Time Opportunity (38 hours per week) that reports directly to the Client Services Network Lead - Greater Sydney.
What we can offer you:
- Competitive remuneration
- 100% salary packaging allowing you to increase your take home pay
- Extensive personal/carer’s leave
- 2 weeks paid leave over Christmas in addition to 4 weeks annual leave
- Paid parental leave of 14 weeks for primary carer and 6 weeks for secondary carer
- Access to industry leading education and professional development
- Collaborative work environment
- Wellbeing program including Employee Assistance Program
You’ll make a difference in this role by:
- Providing high quality customer service as the first point of contact for all clients, families and incoming enquiries
- Ensuring the smooth day to day running of reception services while also providing administrative support to other NextSense services
- Liaising with clients, visitors and external partners such as hospitals, cochlear implant providers and other allied health professionals
- Effectively using the electronic client management system to book appointments, maintain records and bill clients
- Assisting in monitoring service agreements for National Disability Insurance Scheme (NDIS) funded clients
- Providing support to NextSense therapists such as diary management, assisting with operational tasks and projects
About You:
- Working knowledge of Microsoft Office applications
- Prior experience using a client management system/platform
- Demonstrates effective time management and teamwork
- Prior experience providing administrative support and following established procedures and guidelines
- Excellent verbal and written communication skills
- Working With Children Check
- NDIS Worker Check
NextSense is a not-for-profit organisation supporting people with vision or hearing loss across Australia. We work with children, adults, and their families, providing a holistic approach to hearing services for newborns through to people over 90 years old, and helping children who are blind or have low vision to develop the right skills, mobility, and independence to confidently explore their world. NextSense has been breaking boundaries since 1860, and we’ve been expanding our services ever since. Today, we deliver world-class education (both to children with sensory loss and to professionals in the field), cochlear implants, allied health services, therapy, research, and clinical services to children and adults. We’re a registered NDIS provider, working with our clients to achieve their own goals and potential. We’re committed to research and innovation; harnessing the latest technologies and new ways of thinking and educating the next generation to lead the way in hearing and vision services. Our new world-leading centre for innovation on-site at Macquarie University NSW represents a new era for hearing and vision loss. This nationally significant social infrastructure project was undertaken to nurture, trial and share new ideas and form new partnerships that will drive better outcomes for people who are deaf, hard of hearing, blind or have low vision.
How to apply: If this role sounds like you, please click on the apply button and follow the prompts. If you would like to learn more, please reach out to Deborah Gerhard, Client Services Network Lead at deb.gerhard@nextsense.org.au for a confidential chat. NextSense is a child safe organisation, candidate compliance with child protection legislation is essential.
Administration Assistant in Liverpool employer: People Hub
NextSense is an exceptional employer, offering a collaborative work environment where you can truly make a difference in the lives of individuals with vision and hearing loss. With generous benefits including extensive leave options, competitive remuneration, and access to industry-leading professional development, employees are supported in their growth while enjoying a fulfilling career. Located in Liverpool, this role provides the unique opportunity to be part of a not-for-profit organisation dedicated to innovation and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in Liverpool
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by People Hub.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like People Hub.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at People Hub.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at People Hub. Apply directly through us to stand out!
We think you need these skills to ace Administration Assistant in Liverpool
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of People Hub. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Administration Assistant, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at People Hub
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of People Hub. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
