At a Glance
- Tasks: Support a positive workplace by managing employee relations cases and providing expert guidance.
- Company: Join Merlin, the fun-filled company behind iconic attractions worldwide.
- Benefits: Enjoy discounts on LEGO, free attraction tickets, and ongoing training opportunities.
- Other info: Collaborative culture focused on helping people thrive and succeed together.
- Why this job: Make a real difference in colleagues' experiences while working in a vibrant environment.
- Qualifications: Experience in HR or Employee Relations with strong knowledge of UK employment law.
The predicted salary is between 29700 - 36300 £ per year.
Ready to join the team behind some of the world's favourite places to play? At Merlin, every great day of play starts with great people behind the scenes! As our Employee Relations Executive, you will play a vital role in helping us create a positive, fair and supportive workplace for colleagues across the UK. Working as part of our UK Hub People Team, you will be a trusted partner to managers, providing expert guidance on a range of employee relations matters while helping to deliver an outstanding colleague experience.
You will manage a varied caseload of employee relations cases from start to finish, including disciplinary, grievance, absence, capability and performance matters. With a strong understanding of employment legislation and best practice, you will ensure cases are handled consistently, professionally and in line with company policies, legal requirements and service standards.
Working closely with People Business Partners, managers, legal colleagues and the wider People Shared Services team, you'll provide coaching and practical support throughout formal employee relations processes. From preparing documentation and guiding conversations to helping managers navigate complex situations, you'll support solutions that are both commercially balanced and people focused.
You will also help us continuously improve the way we work by identifying trends, contributing to policy development and supporting initiatives that build manager capability across the business. Where higher-risk or complex matters arise, you'll work alongside senior stakeholders and specialist teams to ensure the right outcomes for our colleagues and the business.
As part of a business that operates seven days a week, you'll also contribute to an on-call support rota, helping managers access employee relations guidance when they need it most during key operational periods.
Qualifications & Experience
- Proven experience in an Employee Relations, HR Advisory or similar employee-focused role.
- Experience managing a high volume of complex employee relations casework from start to resolution.
- Strong knowledge of UK employment law, ACAS guidance and HR best practice.
- Ability to provide confident, practical advice and coaching to managers at all levels.
- Excellent communication and relationship-building skills, with the ability to influence and collaborate effectively.
- Strong analytical thinking, sound judgement and attention to detail.
- Ability to remain calm, professional and solution-focused when managing sensitive situations.
- A commitment to fairness, consistency, confidentiality and delivering a positive colleague experience.
- Experience using HR systems and case management platforms such as ServiceNow would be advantageous.
- Experience working in a shared services, matrix or unionised environment would be beneficial.
- A collaborative mindset and a genuine passion for helping people thrive and succeed together.
Benefits
- 40% discount off LEGO® sets and products on the online LEGO Store!
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in Merlin retail shops and restaurants (a brilliant extra treat when you’re using your Magic Pass to visit!)
- Staff discount codes for Merlin Annual Passes to gift to loved ones!
- Private pension scheme
- Life assurance scheme
- Employee assistance programme
- Access to Perks at Work which offers 30,000+ national & local employee discounts
- Ongoing training & development
About Merlin: A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.
Pay Range: Competitive
Employee Relations Executive employer: People Hub
NextSense is an exceptional employer, offering a collaborative work environment where you can truly make a difference in the lives of individuals with vision and hearing loss. With generous benefits including extensive leave options, competitive remuneration, and access to industry-leading professional development, employees are supported in their growth while enjoying a fulfilling career. Located in Liverpool, this role provides the unique opportunity to be part of a not-for-profit organisation dedicated to innovation and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Executive
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at People Hub and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Employee Relations Executive
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at People Hub. So, don’t be shy about laying it all out there!
How to prepare for a job interview at People Hub
✨Showcase Your Adaptability
Given that this is a temporary HR role at People Hub, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that People Hub uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at People Hub.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at People Hub.
