At a Glance
- Tasks: Welcome visitors, manage reception, and coordinate meeting rooms in a corporate setting.
- Company: Join a prestigious corporate workplace in Henley-on-Thames.
- Benefits: Onsite parking, potential for long-term employment, and a professional environment.
- Other info: Immediate start with alternating shifts available.
- Why this job: Make a great first impression and develop your customer service skills.
- Qualifications: Experience in front of house roles and strong communication skills required.
The predicted salary is between 20250 - 24750 £ per year.
Location: Henley-on-Thames (Parking available)
Hours: 8:00am–4:30pm or 9:30am–6:00pm (on alternate shifts)
Type: 4 weeks rolling contract
Start Date: Immediate
Overview:
We are currently seeking a professional and approachable Front of House representative to join a prestigious corporate workplace in Henley-on-Thames. This is a temporary-to-permanent opportunity for the right candidate, offering long-term potential within a highly respected, client-focused environment.
Key Responsibilities:
- Provide a warm, professional welcome to all visitors and staff.
- Manage the reception area, maintaining a tidy, organised and polished front desk.
- Handle telephone calls, redirect enquiries, and take clear messages.
- Coordinate meeting room bookings and ensure rooms are set up as required.
- Liaise with internal departments, facilities teams, and external contractors.
- Oversee deliveries, manage post, and issue visitor passes.
- Support with general administrative duties as required.
Skills & Experience Required:
- Prior experience in a corporate front of house or reception role is desired.
- Strong interpersonal and communication skills.
- Highly organised with a proactive and professional attitude.
- Confident in using Microsoft Office and room booking systems.
- Well-presented with a strong customer service orientation.
Additional Information:
This role is based in Henley-on-Thames, and onsite parking is available. Candidates must be available to work on alternating shifts (8:00am–4:30pm or 9:30am–6:00pm). An immediate start is required.
Please note: The start date is subject to a background check which can take up to 2 weeks to process. Employment will be dependent on successful clearance.
Front of House (Henley on Thames) employer: People Group Limited
As one of the UK's leading engineering firms, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our London-based team thrives on collaboration and innovation, offering exceptional benefits and a competitive package that reflects our commitment to delivering impactful projects in the healthcare sector. Join us to be part of a company that values your expertise and provides opportunities for meaningful contributions to vital public infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House (Henley on Thames)
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at People Group Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like People Group Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Front of House (Henley on Thames)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to People Group Limited:Your cover letter is your chance to shine! Tell us why you want to work at People Group Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at People Group Limited!
How to prepare for a job interview at People Group Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
