At a Glance
- Tasks: Lead customer connection projects and ensure high-quality fibre delivery.
- Company: Growing fibre infrastructure contractor with a focus on customer connections.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Other info: Join an ambitious team and play a key role in the company's growth.
- Why this job: Take ownership of impactful projects and build strong relationships in the telecoms industry.
- Qualifications: Experience in fibre infrastructure and project management skills required.
An opportunity to take ownership of the final and arguably most important stage of fibre delivery – getting customers connected. I’m working with a growing fibre infrastructure contractor looking to appoint an experienced Project Manager to lead the end-to-end delivery of customer connection projects across a busy and expanding programme of work. This isn’t a role where you’ll simply be tracking programmes from a distance. You’ll have genuine ownership of delivery, managing everything from tactical links and FTTP installations through to MDU connectivity and new site activations, ensuring each connection is delivered safely, efficiently and to a high standard. You’ll sit at the centre of the operation, coordinating engineers, subcontractors, internal delivery teams and clients to keep projects moving. You’ll manage programmes, budgets, KPIs and compliance, while identifying issues early and finding solutions before they impact the customer. A major part of the position will be stakeholder management. You’ll build strong relationships with ISPs, network operators, developers and customers, becoming a trusted point of contact throughout the connection process and ensuring communication remains clear from initial planning through to successful activation. The ideal candidate will already understand fibre infrastructure and customer connections, with experience managing FTTP, MDU, tactical link or similar telecoms projects. You’ll need to be commercially aware, organised and comfortable taking responsibility for multiple live connections while maintaining a strong focus on the customer experience. For someone who enjoys being close to delivery and wants more ownership, this is an opportunity to join an ambitious business where the customer connections function will play an important role in its continued growth. Interested? Get in touch for a confidential conversation and I can talk you through the business, current programme of work and longer-term opportunity
Project Manager - Customer Connections | Fibre in Harpenden employer: People Group Limited
As a Senior MEP Quantity Surveyor with us, you'll be part of a dynamic team dedicated to delivering cutting-edge data centre projects. We pride ourselves on fostering a collaborative work culture that prioritises employee growth and offers competitive salaries alongside comprehensive benefits. Located in a thriving area, our company provides unique opportunities for professional development and long-term career advancement in an innovative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Project Manager - Customer Connections | Fibre in Harpenden
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like People Group Limited and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like People Group Limited.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Project Manager - Customer Connections | Fibre in Harpenden
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at People Group Limited.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at People Group Limited.
How to prepare for a job interview at People Group Limited
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
