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- Tasks: Manage daily operations for watch servicing, including repairs and inventory.
- Company: Join a world-renowned luxury goods business with a strong reputation.
- Benefits: Enjoy a structured work schedule with paid breaks and a supportive team environment.
- Why this job: Gain hands-on experience in supply chain operations while working with luxury products.
- Qualifications: Ideal for organized, reliable individuals with a client-focused mentality and basic computer skills.
- Other info: Training provided for SAP; must be able to handle physical stock.
The predicted salary is between 30000 - 42000 £ per year.
To manage efficiently and effectively CS Operations activities related to the servicing of watches by ensuring:
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Repairs are received, collected, transferred from/to the right locations on a daily basis
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Flows in SAP are managed accordingly
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Rotate within the Operations department of the service centre (operations hands-on activities, spare parts management, post room)
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Management of "Proceeds" repairs (= repairs with "Cost Estimate" accepted or rejected by clients)
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Management of repairs coming back from other locations
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Collection of other repairs
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Control of WIP (work in progress)
Post Room
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Open parcels, handle client products safely & process correctly as per procedures
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Record tracking details accurately to ensure security procedures are followed
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Report any discrepancies
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Collect various deliveries & items using trolleys & hand over to relevant teams
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Handover Repairs & packages to couriers
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Creation of shipping labels (using SAP system – training provided)
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Securely pack CS repairs ready for dispatch
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Handle client products safely & process correctly as per procedures
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Report any issues
Supply & Matching
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Manage the reception of the spare parts
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Support to replenish kitboxes (orders & fill boxes with consumable parts)
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Match the spare parts with each repair
General
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Adhere to security procedures at all times, know & work within the transport directive at all times.
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Bring ideas for the continuous improvement of our performance & operations.
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Help & support the team quarterly inventory.
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Any other tasks as required & requested by Management.
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Post/Mail Room/Warehouse/Stock room/Logistics experience
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Able to physically work with stock in the Post Room.
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Good team spirit
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Reliable, efficient & organized
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Very good time management skills
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Client focused mentality
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‘Can-do’ positive approach
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Computer Literate, SAP experience a benefit, Excel, Outlook, MS Office, Teams
Working hours: Monday – Friday, rota 8am – 4pm + 9am – 5pm due to later deliveries
Breaks: Lunch 30mins (unpaid), 2x 15mins tea breaks AM + PM (paid)
Who You’ll Be Working for: World renowned luxury goods business, role based five days a week in the office.
Please follow us on Linkedin: https://www.linkedin.com/company/people-first-supply-chain
Supply Chain Job - Customer Operations Administrator - London employer: People First
Contact Detail:
People First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Job - Customer Operations Administrator - London
✨Tip Number 1
Familiarize yourself with SAP and other relevant software tools. Since this role involves managing flows in SAP, having a basic understanding of how it works will give you an edge during the interview.
✨Tip Number 2
Highlight any previous experience in logistics or supply chain management. Be ready to discuss specific examples of how you've managed stock or handled client products safely in past roles.
✨Tip Number 3
Demonstrate your team spirit and reliability. Prepare to share instances where you've contributed positively to a team environment or improved operational efficiency in your previous jobs.
✨Tip Number 4
Showcase your client-focused mentality. Think of examples where you've gone above and beyond to meet client needs or resolve issues, as this aligns well with the expectations of the role.
We think you need these skills to ace Supply Chain Job - Customer Operations Administrator - London
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities. Highlight your relevant experience in managing operations, handling repairs, and working with SAP in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job requirements. Emphasize your organizational skills, time management, and any previous experience in logistics or supply chain roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed similar tasks in the past, such as handling client products or improving operational processes.
Highlight Team Spirit: Since the role emphasizes teamwork, make sure to include examples of how you have effectively collaborated with others in previous positions. A 'can-do' attitude is essential, so convey your positive approach in your application.
How to prepare for a job interview at People First
✨Understand the Role
Make sure you thoroughly understand the responsibilities outlined in the job description. Familiarize yourself with terms like 'WIP', 'spare parts management', and 'SAP flows' to demonstrate your knowledge during the interview.
✨Show Your Team Spirit
This role emphasizes teamwork and collaboration. Be prepared to share examples of how you've successfully worked in a team environment, highlighting your reliability and organizational skills.
✨Demonstrate Client Focus
Since the position requires a client-focused mentality, think of instances where you've gone above and beyond for a customer. This will show that you understand the importance of client satisfaction in operations.
✨Prepare for Technical Questions
Brush up on your computer skills, especially in SAP, Excel, and MS Office. Be ready to discuss any relevant experience you have with these tools, as well as your ability to learn new systems quickly.
