People Partner

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we’ve learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partners, and as a result Better Business.

This role is Field Based floating role, across Aylesbury, Wolverhampton, Coventry, Leicester, Manchester, Bristol and other services.

You will need to be highly flexible in terms of travel and work location spending up to 4 days per week in service operations.

Y ou will be comfortable switching between detailed casework, manager coaching and wider people projects while keeping a clear, values-led approach.

The People Partner AOP is part of the AOP Business Improvement team supporting the mobilisation and continuous development of AOP model by providing practical, commercial and values-led people partnering across all AOP service areas.

Working closely with AOP Heads of Service, Business Improvement team, Managers, employees and the wider People & Talent team, this role embeds THN People practices across all areas of the employee lifecycle- recruitment, onboarding, training ,employee relations, wellbeing and management development.

The role combines hands-on casework and coaching with proactive partnering, policy improvement, reporting, and people projects that support colleague experience, performance, resilience and organisational effectiveness across all AOP service areas

Main Duties – What needs to be done?

Employee relations

• Manage a varied caseload of employee relations matters, including disciplinary, grievance, sickness absence, conduct, capability, probation and wellbeing cases, from initial query through to resolution.
• Provide clear, proportionate and legally sound advice to managers and employees, balancing fairness, employee wellbeing, organizational risk and operational need.
• Draft and review invite letters, outcome letters, investigation correspondence and other formal HR documents so they are clear, accurate and consistent.
• Encourage early, informal resolution where appropriate, while knowing when a matter needs a formal route or escalation to the Head of Service or Head of HR.

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