Mandarin speaking Banking Operations Officer in London

The role is responsible for supporting the day-to-day operational activities across treasury, trade finance and corporate banking products, ensuring accuracy, timeliness and compliance with internal policies, best market practices and regulatory requirements.

Your Main Responsibilities:

• Process and manage transactions related to treasury products, including (inter-bank) loan/deposit, FX, bond, Repo, interest & cross-currency swaps, etc.
• Monitor settlement flows, reconciliation and resolve discrepancies.
• Handle transaction lifecycle for trade finance, including issuance, amendment, settlement and closure of L/C, guarantees and documentary collections.
• Support correspondent banking operations, conducting GBP clearing, loan servicing and payment processing, assisting with KYC and customer identification.
• Ensure all transactions are processed accurately and within timelines, conducting investigations where necessary.
• Perform transaction monitoring and reconciliation to identify and resolve discrepancies. Escalate to HoD when necessary.
• Maintain proper documentation and records in line with regulatory and audit requirements.
• Compliance and Risk control: recognise and manage operational risks involved with each type of transaction. Conduct sanction screening and AML checks where required; report any outstanding issues to the appropriate person(s) in a timely manner.
• Systems and process improvement: support system enhancements and process optimisation initiatives. Contribute to automation and efficiency improvements.
• Liaise with internal departments and external counterparties to resolve operational issues.
• Other ad hoc work assigned by the line manager.

The Skills You'll Need to Succeed:

• Relevant experience in banking operations, e.g. Payments, Settlement, Trade Finance and Treasury Operations.
• Understand and be familiar with UCP600, URDG, ISBP etc.
• Intermediate/Advanced Microsoft Office and Microsoft Excel user.
• Excellent communication skills in English and Mandarin are essential.
• Excellent team player and willing to collaborate inter- and intra-department(s).
• Attention to detail with strong organisational and problem-solving skills.
• Bachelor’s degree or equivalent in Finance/Accounting/Banking preferred.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.