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- Tasks: Manage account services, handle customer inquiries, and support compliance activities.
- Company: Dynamic banking firm focused on inclusivity and diversity.
- Benefits: Competitive salary, bonuses, and comprehensive benefits package.
- Why this job: Join a vibrant team and make a difference in banking services.
- Qualifications: Fluent in Mandarin and English, with strong organisational skills.
- Other info: Office-based role in London with opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
The Skills You'll Need:
- Mandarin and English fluent
- Experience in account service within banking
Your New Salary: Competitive + Bonus + Benefits
Fully office based
Permanent Office based: London
Start: ASAP
Reports to: Team Head
Account Service Administrator (Banking) - What You'll be Doing:
- Handle account service operations, including account opening and closing, FX, Remittance, internal account transfer, E-banking maintenance and static data updates in internal systems.
- Maintain accurate client information and documentation in accordance with internal policies and regulatory requirements.
- Handle customer inquiries related to account services and E-banking products and resolve issues in a timely manner.
- Assist with internal and external reporting requirements and support operational reporting as required.
- Support compliance-related activities, including AML reviews, SCV, data governance and other actions in accordance with policies.
- Participate in product testing activities, particularly for E-banking products and follow-up work for other related projects, including system upgrades, regulatory-driven changes and process improvements.
Account Service Administrator (Banking) - The Skills You'll Need to Succeed:
- Proficiency in Mandarin and English language (writing and speaking)
- Good Microsoft Office skills
- Good organizational ability and attention to detail
- Good interpersonal skills with the ability to communicate with people of different departments
- The ability to prioritise tasks and delegate when necessary
- Accurate reporting skills
- Good team player
We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers.
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Mandarin Speaking Account Service Administrator - Banking in London employer: People First
Contact Detail:
People First Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mandarin Speaking Account Service Administrator - Banking in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector, especially those who speak Mandarin. They might know about openings that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of account services and E-banking products. We want you to impress with your expertise and confidence!
✨Tip Number 3
Practice your Mandarin and English skills before the interview. Being fluent is key, so don’t hesitate to have mock conversations with friends or use language apps.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We’re all about making the process smooth and straightforward for you!
We think you need these skills to ace Mandarin Speaking Account Service Administrator - Banking in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account service within banking. Use keywords from the job description to show we’re a perfect match for each other!
Show Off Your Language Skills: Since fluency in Mandarin and English is key, don’t forget to mention any relevant experiences where you’ve used these languages. We want to see how you can communicate effectively with our clients!
Be Detail-Oriented: Attention to detail is crucial in this role. When writing your application, double-check for any typos or errors. It shows us you care about accuracy and professionalism!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your CV and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at People First
✨Brush Up on Your Banking Knowledge
Make sure you’re familiar with the basics of account services in banking. Understand processes like account opening, closing, and E-banking maintenance. This will help you answer questions confidently and show that you're serious about the role.
✨Show Off Your Language Skills
Since fluency in Mandarin and English is key, practice speaking both languages before the interview. Be ready to switch between them if needed, especially when discussing technical terms related to banking. This will demonstrate your proficiency and adaptability.
✨Prepare for Customer Scenarios
Think of examples from your past experience where you handled customer inquiries or resolved issues. Be ready to discuss how you maintained accurate client information and adhered to compliance requirements. This shows you can handle the responsibilities of the role.
✨Highlight Your Team Player Attitude
Be prepared to talk about how you work within a team. Share examples of how you’ve collaborated with different departments or supported colleagues in achieving goals. This will show that you’re not just focused on individual tasks but also value teamwork.