People First is seeking a Customer Service Field Advisor to deliver remote technical support for telecare alarms. You will contact customers at home to guide on equipment faults, provide basic user guidance, and occasionally visit customers’ homes to ensure equipment is functioning and users feel supported.
The role requires strong communication, empathy for older adults or disabled customers, and the ability to work independently to meet KPIs.
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Telecare Technical Advisor — Remote & On-Site Support in Gloucester employer: People First
At People First, we pride ourselves on being an excellent employer, offering a dynamic work culture that values diversity and inclusion. Our hybrid working model allows for flexibility, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in a supportive environment. Join us in a role where your expertise in financial accounting will be valued, and contribute to meaningful projects within a multinational context.
