Your New Job Title: Mandarin speaking Customer Claim Specialist - Reading
Ref: 23214
Job Title:Mandarin speaking Customer Claim Specialist - Reading
The Skills You’ll Need:Mandarin, accounting, customer claim, administration, good communication.
Your New Salary:Up to £30k, depending on experience
Office based (Reading)
Perm
Working hours:9:00am-5:30pm
Start:ASAP
To be successful in this role our client has said it is essential that candidates:
- are fluent in Mandarin
- are good at Excel with accounting knowledge
What You’ll be Doing:
- Organize, archive, and maintain files for easy and timely access.
- Perform data entry and database management, focusing on accuracy and completeness.
- Handle internal and external communications, ensuring timely information flow.
- Maintain customer insurance data, update receivables, and manage entries on the insurance portal.
- Review customer claims and collect required documentation for managerial evaluation.
- Communicate with the sales team and customers to resolve claim-related issues.
- Issue credit notes through the internal system.
The Skills You’ll Need to Succeed:
- Ability to work cross-culturally and adapt to diverse work practices.
- Understanding of the business-to-business environment.
- Strong collaboration skills to coordinate with partners and departments.
- Proven ability to manage tight deadlines across multiple projects.
- Proficient in Microsoft Office, especially Excel (familiarity with advanced functions preferred).
- Fluent in English with strong written and verbal communication skills.
- Excellent attention to detail, self-motivation, and problem-solving abilities.
- Ability to work independently and as part of a team.
- Prior experience in a similar role is preferred.
- Bachelor’s degree in any discipline.
If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers.
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Mandarin speaking Job-Mandarin speaking Customer Claim Specialist-wm in City of London employer: People First
At People First, we pride ourselves on being an excellent employer, offering a dynamic work culture that values diversity and inclusion. Our hybrid working model allows for flexibility, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in a supportive environment. Join us in a role where your expertise in financial accounting will be valued, and contribute to meaningful projects within a multinational context.
