At a Glance
- Tasks: Manage account services, handle customer inquiries, and support compliance activities.
- Company: Dynamic banking institution in Central London with a focus on diversity.
- Benefits: Competitive salary, bonuses, and comprehensive benefits package.
- Other info: Great opportunity for career growth in a supportive workplace.
- Why this job: Join a vibrant team and enhance your skills in a fast-paced banking environment.
- Qualifications: Fluent in Mandarin and English, with banking account service experience.
The predicted salary is between 31500 - 38500 £ per year.
Competitive + Bonus + Benefits
Permanent
Central London
Ref: 23297
The Skills You'll Need:
- Fluent in Mandarin and English
- Experience in account service within banking
Your New Salary:
Competitive + Bonus + Benefits
Fully office based
Permanent
Office based: London
Start: ASAP
Reports to: Team Head
To be successful in this role, our client has said it is essential that candidates:
- Are fluent in both Mandarin and English
- Have experience in account service within banking
What You'll be Doing:
- Handle account service operations, including account opening and closing, FX, Remittance, internal account transfer, E-banking maintenance and static data updates in internal systems.
- Maintain accurate client information and documentation in accordance with internal policies and regulatory requirements.
- Handle customer inquiries related to account services and E-banking products and resolve issues in a timely manner.
- Assist with internal and external reporting requirements and support operational reporting as required.
- Support compliance-related activities, including AML reviews, SCV, data governance and other actions in accordance with policies.
- Participate in product testing activities, particularly for E-banking products and follow-up work for other related projects, including system upgrades, regulatory-driven changes and process improvements.
The Skills You'll Need to Succeed:
- Proficiency in Mandarin and English language (writing and speaking)
- Good Microsoft Office skills
- Good organizational ability and attention to detail
- Good interpersonal skills with the ability to communicate with people of different departments
- The ability to prioritise tasks and delegate when necessary
- Accurate reporting skills
- Good team player
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
Banking Job - Mandarin Speaking Account Service Administrator (Banking) - London - M employer: People First
As a Mandarin Speaking Travel Programme Coordinator, you will thrive in a dynamic and supportive work environment that values collaboration and innovation. Our company offers competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all while being located in a vibrant area that fosters cultural exchange and networking. Join us to make a meaningful impact in international education and travel, where your skills will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Banking Job - Mandarin Speaking Account Service Administrator (Banking) - London - M
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like People First. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Banking Job - Mandarin Speaking Account Service Administrator (Banking) - London - M
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to People First.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on People First's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at People First
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with People First.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at People First will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former People First employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
