New Job - Service Coordinator

New Job - Service Coordinator

Full-Time No working from home possible
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TitleServiceCoordinator


Salary:£28,000-£32,000perannum


Location:Hampshire


Jobstatus:Permanent


Workinghours:08:30to16:30MondaytoFriday*5daysofficebase


Startdate:ASAP


Responsibilities:



  • Coordinatingengineerstoattendvesselsandsitesworldwideforproductinstallation,repair,maintenance,andtechnicalsupport

  • Managingtheend-to-endserviceprocess,frominitialcustomercontactandquotationsthroughtoorderacceptance,servicedelivery,andjobcompletion

  • Handlingincomingservicerequests,identifyingandrecordingcommonproductfaults

  • Providingcustomerswithaccurateupdatesandfeedbackoncompletedservicework

  • WorkingcloselywithSales,Engineering,andProductteamstosupportnewproductsanddeliverhigh-qualityafter-salesservice

  • Supportingthedevelopmentandimprovementofproceduresforeffectiveserviceandrecordmanagement

  • Buildingstrongrelationshipswithnewandexistingcustomers,businesspartners,anddistributorsworldwide


Requirements:


Essential



  • Degreeorequivalentqualificationinengineering,IT,computersystems,marineengineering,orarelatedtechnicalfield

  • Stronginterestintechnologyandwillingnesstodeveloptechnicalknowledge

  • Abilitytounderstandtechnicaldocumentsandproductspecifications

  • GoodMicrosoftOfficeskills

  • Strongcommunication,organisational,andproblem-solvingskills

  • Proactiveandcustomer-focusedapproach


Desirable



  • Experienceinservicecoordination,technicalsupport,engineering,orcustomerservice

  • Knowledgeofmarineelectronicsornavigationsystems

  • Experienceinaninternationalbusinessenvironment


People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

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New Job - Service Coordinator employer: People First Team Japan/ピープルファーストチームジャパン

At People First Team Japan, we pride ourselves on fostering a dynamic and inclusive work culture that values diversity and collaboration. As a Japanese-Speaking Sales Team Lead based in Newcastle, you will benefit from competitive remuneration, opportunities for professional growth, and the chance to engage with a diverse clientele across Europe, making your role both meaningful and rewarding.

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Contact Details:

People First Team Japan/ピープルファーストチームジャパン Recruitment Team