At a Glance
- Tasks: Handle customer queries and build long-term relationships while promoting banking products.
- Company: Join a leading bank in Glasgow with a focus on customer service.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
- Why this job: Use your Mandarin skills to make a real impact in the banking sector.
- Qualifications: Fluent in Mandarin and English, with a degree in Finance or related fields.
The predicted salary is between 30000 - 40000 £ per year.
Your New Job Title: Mandarin Speaking Assistant Customer Due Diligence
The Skills You'll Need:
- Fluent in Mandarin and English
- Experience in banking or financial services
Your New Salary: Depending on experience
Location: Glasgow
Office based
Perm
Start: ASAP
Working hours: 35 hours
To be successful in this role our client has said it is essential that candidates:
- are fluent in Mandarin
- are okay with the location which is based in Glasgow
Assistant Customer Due Diligence - What You'll be Doing:
- Responsible for handling customer queries, implementing customer contact strategy, identifying potential sales opportunities, implementing marketing strategies, and developing long term relationships with customers
- Implement Business & Commercial strategy and fulfil all targets set out by the Bank
- Assist with the on-going Customer Due Diligence (CDD) review
- Process new account applications, closure of accounts and change of customer information
- Maintain customer relationships and cross-sell relevant products and services
- Market and promote the Bank's products in the target local business and commercial markets
- Support the team with MI reporting and KPI tracking related work
- Ensure all activities meeting the Bank’s internal policies, procedures, and other regulatory and mandatory requirements at all times
- Act as coordinator for projects with 2nd and 3rd line of defence
- To undertake ad-hoc tasks when required
Assistant Customer Due Diligence - The Skills You'll Need to Succeed:
- Degree educated in Finance, Economics or Accounting
- Proven track record in similar business stream
- Experience in Banking is preferred
- Knowledge of Retail Banking products and processes is preferred
- Good problem solving skills
- Good marketing or sales skills
- Excellent English and Mandarin communication skills
- Team player
- Attention to detail
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers.
Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
Banking Job - Mandarin Speaking Assistant Customer Due Diligence - Glasgow - ww in London employer: People First Team Japan/ピープルファーストチームジャパン
Join a dynamic banking environment in Glasgow where your fluency in Mandarin and English will be highly valued. Our company fosters a collaborative work culture that prioritises employee growth, offering training and development opportunities to enhance your career in the financial services sector. With a commitment to diversity and inclusion, we ensure a supportive workplace where every team member can thrive and contribute meaningfully.
Contact Details:
People First Team Japan/ピープルファーストチームジャパン Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Banking Job - Mandarin Speaking Assistant Customer Due Diligence - Glasgow - ww in London
✨Tip Number 1
Network like a pro! Reach out to people in the banking sector, especially those who speak Mandarin. Use LinkedIn or local meetups to connect and chat about opportunities. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by practising common questions related to customer due diligence and banking. Role-play with a friend or use online resources to get comfortable. The more you practise, the more confident you'll feel when it’s your turn to shine!
✨Tip Number 3
Show off your Mandarin skills! If you get the chance, demonstrate your language proficiency during interviews or networking events. It’s a key requirement for this role, so let them see how fluent you are and how it can benefit their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your enthusiasm and commitment to the role. Let’s get you started on this exciting journey!
We think you need these skills to ace Banking Job - Mandarin Speaking Assistant Customer Due Diligence - Glasgow - ww in London
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in Mandarin and English, make sure to highlight your language skills prominently in your CV. We want to see how you can use these skills in a banking context!
Tailor Your CV to the Role:Take a moment to tweak your CV for this specific job. Mention any relevant experience in banking or customer due diligence. We love seeing candidates who take the time to align their skills with what we’re looking for!
Keep It Professional but Personal:While we appreciate professionalism, don’t be afraid to let your personality shine through. A touch of warmth in your application can make a big difference. We’re looking for team players who can build relationships!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your CV and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at People First Team Japan/ピープルファーストチームジャパン
✨Brush Up on Your Banking Knowledge
Make sure you’re familiar with the latest trends in banking and financial services. Knowing about Retail Banking products and processes will give you an edge, so do some research and be ready to discuss how they relate to customer due diligence.
✨Show Off Your Language Skills
Since this role requires fluency in Mandarin and English, practice speaking both languages before the interview. Be prepared to answer questions in Mandarin to demonstrate your proficiency, as it’s a key part of the job.
✨Prepare for Customer Scenarios
Think about potential customer queries you might encounter and how you would handle them. Being able to showcase your problem-solving skills and customer relationship management will impress the interviewers.
✨Know the Company Culture
Research the company’s values and commitment to diversity and inclusion. Be ready to discuss how you can contribute to maintaining an inclusive workplace culture, as this is important to them.
