At a Glance
- Tasks: Conduct market research and create marketing campaigns to engage customers.
- Company: Join a leading bank with a focus on diversity and inclusion.
- Benefits: Competitive salary, flexible working options, and career development opportunities.
- Other info: Dynamic team environment with excellent growth potential.
- Why this job: Make an impact in personal banking while using your Mandarin skills.
- Qualifications: Degree in Finance or related field and customer service experience.
The predicted salary is between 44595 - 54505 £ per year.
Skills You'll Need:
- Mandarin to a native level
- Degree educated in Finance, Economics, Accounting, Business or other relevant subject
- Experience within a Customer Service role ideally in the Financial Services or Banking industry
Salary: Depending on experience
Working hours: 35 hours per week
Location: London
Reporting to: Team Lead
What You'll be Doing:
- Conduct comprehensive market research to identify trends, opportunities, and competitive risks
- Prepare and present regular Management Information (MI) and reports on business performance, market conditions and strategic initiatives to Senior Management when necessary
- Produce high quality documentation around local UK policy and procedures
- Coordinate with relevant internal stakeholders and retail branches to create marketing campaigns that drive customer engagement and acquisition in that product set
- Collaborate with Head Office and the broader Group network for cross-border marketing
- Create and regularly review customer-facing documents and marketing materials to ensure compliance with regulations
- Act as the department’s primary contact for responding to memos, requests, and inquiries from Head Office, Senior Management, and internal stakeholders in support of their assigned product set, such as mortgage intermediaries and our student prime offering
- Collaborate effectively throughout the Bank to develop a suitable control framework for risk management in their assigned duties and responsibilities
- Support branches and other departments in inquiries and completion reports
- Other tasks as assigned when required
Skills You'll Need to Succeed:
- Degree educated in Finance, Economics, Accounting, Business or other relevant subject
- Experience within a Customer Service role ideally in the Financial Services or Banking industry
- Knowledge of Retail Banking products is preferred
- Excellent English and Mandarin communication skills
- Excellent reporting skills
- Proficient in MS Office (Word, Excel, PowerPoint)
- Team player and able to build relationships across different stakeholders
- Highly organised
- Attention to detail
- Problem solver with ability to deliver practical solutions
- Negotiation skills
- Adaptable and quick learner
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
Banking Job - Mandarin Speaking Associate Personal Banking Business Development - London - md employer: People First Team Japan/ピープルファーストチームジャパン
At People First Team Japan, we pride ourselves on fostering a dynamic and inclusive work culture that values diversity and collaboration. As a Japanese-Speaking Sales Team Lead based in Newcastle, you will benefit from competitive remuneration, opportunities for professional growth, and the chance to engage with a diverse clientele across Europe, making your role both meaningful and rewarding.
Contact Details:
People First Team Japan/ピープルファーストチームジャパン Recruitment Team
