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For Companies At a Glance
- Tasks: Manage account services, handle customer inquiries, and support compliance activities.
- Company: Dynamic banking firm in London with a focus on Mandarin-speaking clients.
- Benefits: Competitive salary, bonuses, and comprehensive benefits package.
- Why this job: Join a vibrant team and enhance your skills in a fast-paced banking environment.
- Qualifications: Fluency in Mandarin and English, plus experience in banking account services.
- Other info: Inclusive workplace culture with opportunities for career growth.
The predicted salary is between 28800 - 48000 £ per year.
Mandarin and English fluent, experience in account service within banking.
Salary: Competitive + Bonus + Benefits
Fully office based, Permanent, London. Start: ASAP. Reports to: Team Head.
To be successful in this role our client has said it is essential that candidates:
- are fluent in both Mandarin and English
- have experience in account service within banking
If that means this job isn’t a match for you please view our other vacancies for one that may be a better fit.
What You’ll be Doing:
- Handle account service operations, including account opening and closing, FX, Remittance, internal account transfer, E-banking maintenance and static data updates in internal systems.
- Maintain accurate client information and documentation in accordance with internal policies and regulatory requirements.
- Handle customer inquiries related to account services and E-banking products and resolve issues in a timely manner.
- Assist with internal and external reporting requirements and support operational reporting as required.
- Support compliance-related activities, including AML reviews, SCV, data governance and other actions in accordance with policies.
- Participate in product testing activities, particularly for E-banking products and follow-up work for other related projects, including system upgrades, regulatory-driven changes and process improvements.
The Skills You’ll Need to Succeed:
- Proficiency in Mandarin and English language (writing and speaking)
- Good Microsoft Office skills
- Good organizational ability and attention to detail
- Good interpersonal skills with the ability to communicate with people of different departments
- The ability to prioritize tasks and delegate when necessary
- Accurate reporting skills
- Good team player
We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers.
Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Banking Job - Mandarin Speaking Account Service Administrator (Banking) - London - M employer: People First Team Japan/ピープルファーストチームジャパン
Contact Detail:
People First Team Japan/ピープルファーストチームジャパン Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Job - Mandarin Speaking Account Service Administrator (Banking) - London - M
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector, especially those who speak Mandarin. They might know about openings that aren't advertised yet, and a personal recommendation can go a long way.
✨Tip Number 2
Prepare for interviews by practising common questions related to account services. Make sure you can confidently discuss your experience and how it relates to the role. We suggest doing mock interviews with friends or using online resources to sharpen your skills.
✨Tip Number 3
Showcase your language skills! During interviews, highlight your fluency in Mandarin and English. Be ready to demonstrate your communication abilities, as this is crucial for the role. We want to see how you can connect with clients and colleagues alike.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can keep you fresh in the interviewer's mind. Plus, it shows your enthusiasm for the position. And remember, check our website regularly for more opportunities!
We think you need these skills to ace Banking Job - Mandarin Speaking Account Service Administrator (Banking) - London - M
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account service within banking. Use keywords from the job description to show that you’re a perfect fit for the role.
Show Off Your Language Skills: Since fluency in Mandarin and English is key, don’t forget to mention any relevant experiences where you’ve used these languages. This will help us see how well you can communicate in both!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at People First Team Japan/ピープルファーストチームジャパン
✨Brush Up on Your Banking Knowledge
Make sure you’re well-versed in account service operations, especially those relevant to the role. Familiarise yourself with terms like FX, remittance, and E-banking maintenance. This will show your potential employer that you understand the industry and can hit the ground running.
✨Showcase Your Language Skills
Since fluency in Mandarin and English is crucial, practice speaking and writing in both languages before the interview. Prepare to answer questions in both languages to demonstrate your proficiency. This will help you stand out as a strong candidate for the role.
✨Prepare for Customer Service Scenarios
Think of examples from your past experience where you successfully handled customer inquiries or resolved issues. Be ready to discuss these scenarios during the interview, as they’ll want to see how you approach problem-solving and customer service.
✨Demonstrate Your Team Spirit
This role requires good interpersonal skills and the ability to work with different departments. Be prepared to share examples of how you’ve collaborated with others in previous roles. Highlighting your teamwork abilities will show that you’re a great fit for their culture.
