Mandarin IT Service Desk Admin - 1st/2nd Line Support

Mandarin IT Service Desk Admin - 1st/2nd Line Support

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide 1st and 2nd line IT support and manage incidents for staff.
  • Company: People First Team Japan, a dynamic team in Central London.
  • Benefits: Gain valuable experience in IT support while working in a vibrant environment.
  • Other info: Opportunity to work with external suppliers and develop your professional network.
  • Why this job: Join a supportive team and enhance your tech skills in a multicultural setting.
  • Qualifications: Fluent in Mandarin and English with UK IT support experience.

The predicted salary is between 31500 - 38500 £ per year.

People First Team Japan/ピープルファーストチームジャパン in Central London is seeking a Mandarin-speaking IT Service Desk Administrator to support about 100 staff and liaise with external suppliers.

You will provide 1st and 2nd line IT support, manage incidents, changes, and documentation, and ensure proper change control processes.

The role requires fluent Mandarin and English, UK IT support experience, and familiarity with external suppliers.

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Mandarin IT Service Desk Admin - 1st/2nd Line Support employer: People First Team Japan/ピープルファーストチームジャパン

As a leading banking firm in Greater London, we pride ourselves on fostering a dynamic and inclusive work culture that values diversity and encourages professional growth. Our employees benefit from comprehensive training programs, competitive remuneration, and the opportunity to work with a diverse portfolio of Japanese corporate clients, making this an ideal environment for those seeking meaningful and rewarding careers in corporate banking.

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Contact Details:

People First Team Japan/ピープルファーストチームジャパン Recruitment Team

We think you need these skills to ace Mandarin IT Service Desk Admin - 1st/2nd Line Support

Fluent Mandarin
Fluent English
1st Line IT Support
2nd Line IT Support
Incident Management
Change Management
Documentation Management