The Skills You'll Need: Mandarin, Previous experience in TikTok Shop, Amazon, e-commerce operations, creator management, or affiliate marketing.
Your New Salary: Up to £35k, depending on experience
Office Based, 5 days a week
Perm
Start: ASAP
Mandarin speaking E-commerce Specialist (TikTok Shop) - What You’ll be Doing:
1. TikTok Shop Operations
- Manage daily TikTok Shop operations, including product listings, product information updates, pricing, promotions, and inventory updates.
- Monitor day-to-day store operations and follow up on issues related to products, orders, inventory, and platform activities.
- Support the optimisation of store processes to improve operational efficiency and customer experience.
- Assist with the setup and execution of TikTok Shop campaigns, Flash Sales, store promotions, and other promotional activities.
2. Creator & Affiliate Management
- Support the recruitment, selection, and management of creators and affiliate partners.
- Manage creator invitations, sample requests and deliveries, collaboration progress, and content publishing follow-ups.
- Track creator performance, including content delivery, sales performance, commissions, and sample conversion.
- Work closely with internal teams and external agencies to support creator collaborations and marketing campaigns.
- Manage daily TikTok Shop order processing and order status tracking.
- Follow up on order exceptions, cancellations, refunds, returns, and other after-sales issues.
- Coordinate with warehouse, logistics, and internal teams to ensure orders are processed accurately and on time.
- Maintain operational records and identify and follow up on order-related issues.
4. Data & Operational Support
- Maintain and organise basic TikTok Shop operational data, including sales, orders, inventory, creator performance, and campaign results.
- Support regular monitoring of store performance and help identify operational issues through data.
- Maintain and update product, inventory, promotional, and creator-related information as required.
5. Cross-platform E-commerce Support
- Support basic operational tasks across Amazon and other e-commerce platforms based on team requirements.
- Assist with order processing, inventory management, disputes, product information maintenance, and other daily operational tasks.
- Act as an operational backup within the e-commerce team during peak periods or team member absences.
- Support other day-to-day e-commerce operational tasks as required by the team.
Mandarin speaking E-commerce Specialist (TikTok Shop) - The Skills You’ll Need to Succeed:
- Bachelor’s degree or above, preferably in E-commerce, Marketing, Business, Supply Chain, or a related field.
- Strong interest in TikTok Shop, e-commerce platforms, and social commerce.
- Strong execution skills, attention to detail, and a responsible approach to daily operational tasks.
- Good communication and coordination skills, with the ability to work effectively with internal teams, agencies, creators, and external partners.
- Basic data analysis skills and proficiency in Excel or similar tools.
- Good written and verbal English communication skills; Mandarin is preferred
- Previous experience in TikTok Shop, Amazon, e-commerce operations, creator management, or affiliate marketing is preferred but not essential.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
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Mandarin speaking E-commerce Specialist (TikTok Shop) in Reading employer: People First Team China 中国团队
At People First Team China, we pride ourselves on being an excellent employer that champions diversity and inclusion within our Greater London office. Our supportive work culture fosters professional growth through continuous learning opportunities, while our commitment to employee well-being ensures a rewarding and meaningful career in corporate banking. Join us to be part of a dynamic team that values your contributions and encourages collaboration across cultures.
Contact Details:
People First Team China 中国团队 Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mandarin speaking E-commerce Specialist (TikTok Shop) in Reading
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Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at People First Team China 中国团队, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
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How to prepare for a job interview at People First Team China 中国团队
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In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that People First Team China 中国团队 uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
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For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
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✨Engage in a Conversational Style
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