Location: The City of London, 5 days Onsite
Agency temp (PAYE)
Start: ASAP
Working hours: 35 hours
Help Desk Assistant - Duties and Responsibilities
- Provide day-to-day IT support to end users, including troubleshooting PC, hardware, software and peripheral-related issues.
- Apply a sound understanding of fundamental networking concepts to systematically diagnose and resolve network-related issues.
- Understand and apply basic IT security principles, including the potential security implications of day-to-day IT activities and decisions.
- Provide support for Microsoft 365, Entra ID and Intune, including user account and licence administration.
- Manage and support PCs and mobile devices, including device configuration, deployment and ongoing maintenance.
Help Desk Assistant - Skills and Experience
- Excellent written and verbal communication skills in English.
- Extensive experience in IT infrastructure and application support.
- Excellent organisational skills.
- Strong communication and interpersonal skills.
- A collaborative approach with the ability to work effectively as part of a team.
- Excellent analytical and problem-solving skills.
- Strong time management skills with the ability to prioritise tasks effectively.
- High level of accuracy and attention to detail.
- Strong sense of responsibility and accountability.
- Japanese language skills would be an advantage.
Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
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Help Desk Assistant employer: People First Recruitment
As a leading employer in the banking sector, we offer a dynamic work environment in London that fosters professional growth and development. Our hybrid working model promotes a healthy work-life balance, while our commitment to diversity and inclusion ensures that every employee feels valued and empowered. Join us as a Mandarin Speaking Vice President Accounting and take advantage of competitive salaries, comprehensive benefits, and the opportunity to lead a talented team in a supportive culture focused on continuous improvement.
