At a Glance
- Tasks: Manage account services, handle customer inquiries, and support compliance activities.
- Company: Dynamic banking firm in Central London with a focus on inclusivity.
- Benefits: Competitive salary, bonuses, and comprehensive benefits package.
- Other info: Great opportunity for career growth in a supportive workplace.
- Why this job: Join a vibrant team and enhance your skills in a fast-paced banking environment.
- Qualifications: Fluent in Mandarin and English, with banking account service experience.
The predicted salary is between 31500 - 38500 £ per year.
Competitive + Bonus + Benefits
Permanent
Central London
Ref: 23297
The Skills You'll Need:
- Fluent in Mandarin and English
- Experience in account service within banking
Your New Salary:
Competitive + Bonus + Benefits
Fully office based
Permanent
Office based: London
Start: ASAP
Reports to: Team Head
To be successful in this role our client has said it is essential that candidates:
- Are fluent in both Mandarin and English
- Have experience in account service within banking
What You'll be Doing:
- Handle account service operations, including account opening and closing, FX, Remittance, internal account transfer, E-banking maintenance and static data updates in internal systems.
- Maintain accurate client information and documentation in accordance with internal policies and regulatory requirements.
- Handle customer inquiries related to account services and E-banking products and resolve issues in a timely manner.
- Assist with internal and external reporting requirements and support operational reporting as required.
- Support compliance-related activities, including AML reviews, SCV, data governance and other actions in accordance with policies.
- Participate in product testing activities, particularly for E-banking products and follow-up work for other related projects, including system upgrades, regulatory-driven changes and process improvements.
The Skills You'll Need to Succeed:
- Proficiency in Mandarin and English language (writing and speaking)
- Good Microsoft Office skills
- Good organizational ability and attention to detail
- Good interpersonal skills with the ability to communicate with people of different departments
- The ability to prioritise tasks and delegate when necessary
- Accurate reporting skills
- Good team player
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
Banking Job - Mandarin Speaking Account Service Administrator (Banking) - London - M employer: People First Recruitment
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