At a Glance
- Tasks: Manage Amazon orders, optimise listings, and enhance customer experience in e-commerce.
- Company: Join a dynamic team in a leading e-commerce company.
- Benefits: Competitive salary of £30k, flexible working options, and growth opportunities.
- Other info: Exciting role with potential for career advancement and skill development.
- Why this job: Be part of an innovative e-commerce environment and make a real impact.
- Qualifications: Mandarin skills and experience in e-commerce or Amazon operations preferred.
The Skills You'll Need: Mandarin, Amazon marketplace, e-commerce, operation, SEO
Your New Salary: £30k, depending on experience
Office Perm Start: ASAP
What You'll be Doing:
- Marketplace & Order Operations: Manage the daily processing, tracking, and updating of Amazon orders, ensuring order information is accurate, complete, and handled on time. Coordinate with internal teams and external partners on order fulfilment, routine operational documents, status updates, and other day-to-day requirements through Seller Central and/or Vendor Central.
- Inventory, Fulfilment & Issue Resolution: Monitor stock availability, replenishment, fulfilment status, and delivery schedules. Follow up on order exceptions, delivery issues, invoice queries, disputes, chargebacks, and account health matters, ensuring actions and progress are clearly recorded and communicated.
- Product Listings, Promotions & Launches: Support product listing creation, catalogue maintenance, content updates, compliance checks, and product information accuracy. Assist with the planning, setup, execution, tracking, and follow-up of Amazon promotions, seasonal campaigns, samples, and new product launches.
- Data, Reporting & Business Optimisation: Maintain accurate operational records and analyse sales, traffic, conversion, advertising, inventory, and operational data. Prepare regular reports, dashboards, and trackers, identify risks and opportunities, and provide clear recommendations to improve performance.
- Market, Content & Customer Experience: Monitor competitors, category trends, pricing, promotional activity, reviews, and marketplace performance. Work with marketing, advertising, and content teams to improve product presentation, keyword visibility, organic ranking, paid traffic coordination, and customer experience.
- Process Improvement & Cross-functional Support: Maintain SOPs and operational documentation, support marketplace expansion and other e-commerce projects, and explore automation, AI tools, and process improvements to increase accuracy and efficiency. Provide additional operational and administrative support as required by the business.
The Skills You'll Need to Succeed:
- Bachelor's degree or equivalent practical experience.
- Strong attention to detail and a reliable, right-first-time approach to operational tasks.
- Good organisational skills with the ability to manage multiple priorities and deadlines.
- Strong analytical and problem-solving skills, with confidence working with operational and commercial data.
- Good Microsoft Excel skills, including data checking, filtering, formatting, formulas, and basic analysis.
- Good written and spoken English, with clear communication and strong teamwork skills.
- Proactive, responsible, patient, self-motivated, and willing to take ownership of tasks.
- Experience in Amazon Marketplace, e-commerce operations, order processing, logistics, supply chain, or a related role; strong graduates will also be considered.
- Familiarity with Amazon Seller Central, Vendor Central, marketplace operations, product listings, promotions, or account health management.
- Experience with Amazon advertising, SEO, product content optimisation, or e-commerce analytics.
- Experience using AI or automation tools such as ChatGPT, Claude, Gemini, Python, SQL, VBA, or Google Apps Script.
- Familiarity with tools such as Keepa, Helium 10, Data Dive, SellerSprite, or similar platforms.
- Mandarin language skills would be an advantage for communication with China-based teams and partners.
- Good aesthetic awareness and an understanding of online merchandising and product presentation.
Mandarin speaking E-commerce Specialist -Reading employer: People First (Recruitment) Ltd
At People First (Recruitment) Ltd, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. As a Senior HR Generalist in our London office, you'll have the opportunity to engage with diverse teams across Europe, driving impactful change while enjoying flexible working arrangements. With competitive compensation and the potential for career advancement, this role offers a meaningful pathway to contribute to global HR initiatives in a supportive environment.
Contact Details:
People First (Recruitment) Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mandarin speaking E-commerce Specialist -Reading
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like People First (Recruitment) Ltd are looking for when hiring for a Mandarin speaking E-commerce Specialist -Reading.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to People First (Recruitment) Ltd for the Mandarin speaking E-commerce Specialist -Reading, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at People First (Recruitment) Ltd as a Mandarin speaking E-commerce Specialist -Reading, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out People First (Recruitment) Ltd’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Mandarin speaking E-commerce Specialist -Reading.
We think you need these skills to ace Mandarin speaking E-commerce Specialist -Reading
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at People First (Recruitment) Ltd, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with People First (Recruitment) Ltd's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at People First (Recruitment) Ltd. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at People First (Recruitment) Ltd
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that People First (Recruitment) Ltd uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at People First (Recruitment) Ltd. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
