Mandarin speaking Customer Claim Specialist in Reading

Mandarin speaking Customer Claim Specialist in Reading

Reading Full-Time 24000 - 30000 € / year (est.) No home office possible
People First (Recruitment) Ltd

At a Glance

  • Tasks: Organise and manage customer claims while ensuring smooth communication.
  • Company: Join a diverse team at People First, committed to inclusivity.
  • Benefits: Earn up to £30k with opportunities for career growth.
  • Other info: Office-based role in Reading with a supportive work culture.
  • Why this job: Make a real difference in customer service while using your Mandarin skills.
  • Qualifications: Fluent in Mandarin and English, with strong attention to detail.

The predicted salary is between 24000 - 30000 € per year.

To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 23214 Job Title: Mandarin speaking Customer Claim Specialist - Reading The Skills You\'ll Need: Mandarin, accounting, customer claim, administration, good communication. Your New Salary: Up to £30k, depending on experience Office based (Reading) Perm Working hours: 9:00am-5:30pm Start: ASAP Mandarin speaking Customer Claim Specialist - What You\'ll be Doing: * Organize, archive, and maintain files for easy and timely access. * Perform data entry and database management, focusing on accuracy and completeness. * Handle internal and external communications, ensuring timely information flow. * Maintain customer insurance data, update receivables, and manage entries on the insurance portal. * Review customer claims and collect required documentation for managerial evaluation. * Communicate with the sales team and customers to resolve claim-related issues. * Issue credit notes through the internal system. Mandarin speaking Customer Claim Specialist - The Skills You\'ll Need to Succeed: * Ability to work cross-culturally and adapt to diverse work practices. * Understanding of the business-to-business environment. * Strong collaboration skills to coordinate with partners and departments. * Proven ability to manage tight deadlines across multiple projects. * Proficient in Microsoft Office, especially Excel (familiarity with advanced functions preferred). * Fluent in English with strong written and verbal communication skills. * Excellent attention to detail, self-motivation, and problem-solving abilities. * Ability to work independently and as part of a team. * Prior experience in a similar role is preferred. * Bachelor’s degree in any discipline. Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website

Mandarin speaking Customer Claim Specialist in Reading employer: People First (Recruitment) Ltd

At People First, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and collaboration. Located in Reading, our office provides a dynamic environment where Mandarin speaking Customer Claim Specialists can thrive, with opportunities for professional growth and development while enjoying competitive salaries and a commitment to work-life balance.

People First (Recruitment) Ltd

Contact Detail:

People First (Recruitment) Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Mandarin speaking Customer Claim Specialist in Reading

Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or WeChat, especially those in the customer service or claims sectors. A friendly chat can sometimes lead to job opportunities that aren't even advertised!

Tip Number 2

Prepare for interviews by practising common questions related to customer claims and Mandarin communication. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your skills! If you have experience with Excel or managing customer data, be ready to discuss specific examples during interviews. We love hearing about how you've tackled challenges in previous roles.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for talented individuals who can bring their unique skills to our team.

We think you need these skills to ace Mandarin speaking Customer Claim Specialist in Reading

Mandarin
Accounting
Customer Claim Management
Administration
Good Communication
Data Entry
Database Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your Mandarin skills and any relevant experience in customer claims or administration. We want to see how you fit the role, so don’t be shy about showcasing your strengths!

Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point!

Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application reflects your ability to convey information effectively. We love seeing candidates who can express themselves clearly in both English and Mandarin.

Follow Application Instructions:Don’t forget to send your CV as a Word document, just like we ask! Following our instructions shows attention to detail, which is super important for this role. Apply through our website to ensure your application gets to us smoothly!

How to prepare for a job interview at People First (Recruitment) Ltd

Brush Up on Your Mandarin

Since this role requires fluency in Mandarin, make sure to practice your language skills before the interview. Prepare to answer questions and discuss your experience in Mandarin, as it will demonstrate your proficiency and confidence.

Know Your Claims Process

Familiarise yourself with the customer claims process and common issues that arise. Be ready to discuss how you would handle specific scenarios, as this shows your understanding of the role and your problem-solving abilities.

Show Off Your Excel Skills

As the job mentions a need for proficiency in Microsoft Excel, brush up on your skills, especially with advanced functions. You might be asked about your experience with data management, so be prepared to share examples of how you've used Excel in previous roles.

Demonstrate Your Communication Skills

Effective communication is key in this role. Think of examples where you've successfully resolved issues through clear communication, both internally and with customers. This will highlight your ability to work cross-culturally and manage relationships effectively.