At a Glance
- Tasks: Manage account services, assist clients, and support compliance in a dynamic banking environment.
- Company: Join a diverse team at a leading banking institution in London.
- Benefits: Competitive salary, bonuses, and benefits with a focus on career growth.
- Why this job: Use your Mandarin skills to make a real impact in the banking sector.
- Qualifications: Fluent in Mandarin and English, with strong organisational and interpersonal skills.
- Other info: Fully office-based role with opportunities for professional development.
The predicted salary is between 28800 - 48000 Β£ per year.
The Skills You'll Need: Mandarin and English fluent, experience in account service within banking.
Your New Salary: Competitive + Bonus + Benefits.
Fully office based.
Permanent.
Office based: London.
Start: ASAP.
Reports to: Team Head.
Account Service Administrator (Banking) - What You'll be Doing:
- Handle account service operations, including account opening and closing, FX, Remittance, internal account transfer, E-banking maintenance and static data updates in internal systems.
- Maintain accurate client information and documentation in accordance with internal policies and regulatory requirements.
- Handle customer inquiries related to account services and E-banking products and resolve issues in a timely manner.
- Assist with internal and external reporting requirements and support operational reporting as required.
- Support compliance-related activities, including AML reviews, SCV, data governance and other actions in accordance with policies.
- Participate in product testing activities, particularly for E-banking products and follow-up work for other related projects, including system upgrades, regulatory-driven changes and process improvements.
Account Service Administrator (Banking) - The Skills You'll Need to Succeed:
- Proficiency in Mandarin and English language (writing and speaking).
- Good Microsoft Office skills.
- Good organizational ability and attention to detail.
- Good interpersonal skills with the ability to communicate with people of different departments.
- The ability to prioritise tasks and delegate when necessary.
- Accurate reporting skills.
- Good team player.
We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Mandarin Speaking Account Service Administrator - Banking employer: People First (Recruitment) Ltd
Contact Detail:
People First (Recruitment) Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Mandarin Speaking Account Service Administrator - Banking
β¨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector, especially those who speak Mandarin. They might know about openings or can refer you directly, which gives you a leg up.
β¨Tip Number 2
Prepare for interviews by practising common questions related to account services and banking. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
β¨Tip Number 3
Showcase your language skills! If you're fluent in Mandarin and English, make sure to highlight this in conversations and during interviews. Itβs a huge asset in this role!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Mandarin Speaking Account Service Administrator - Banking
Some tips for your application π«‘
Show Off Your Language Skills: Since this role requires fluency in Mandarin and English, make sure to highlight your language skills prominently in your CV. Use examples that showcase your ability to communicate effectively in both languages.
Tailor Your CV to the Role: Take a moment to tweak your CV for this specific position. Emphasise your experience in account service within banking and any relevant skills that match the job description. We want to see how you fit into our team!
Keep It Professional Yet Personal: While we love a professional tone, donβt be afraid to let your personality shine through. A touch of warmth can make your application stand out. Remember, weβre looking for a good team player!
Apply Through Our Website: Make sure to submit your application via our website. Itβs the best way for us to receive your CV and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at People First (Recruitment) Ltd
β¨Brush Up on Your Banking Knowledge
Make sure youβre familiar with the latest trends and regulations in the banking sector, especially those related to account services. This will not only help you answer questions confidently but also show your genuine interest in the role.
β¨Showcase Your Language Skills
Since fluency in Mandarin and English is crucial, be prepared to demonstrate your language skills during the interview. Practice common banking terms and phrases in both languages to ensure you can communicate effectively.
β¨Highlight Your Attention to Detail
As an Account Service Administrator, accuracy is key. Be ready to discuss examples from your past experience where your attention to detail made a difference, whether it was in maintaining client information or handling compliance-related tasks.
β¨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as resolving customer inquiries or managing multiple tasks. Think of relevant examples from your previous roles that showcase your problem-solving and organisational skills.