Mandarin Speaking Account Service Administrator - Banking in London
Mandarin Speaking Account Service Administrator - Banking

Mandarin Speaking Account Service Administrator - Banking in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage account services, handle customer inquiries, and support compliance activities.
  • Company: Dynamic banking firm with a focus on diversity and inclusion.
  • Benefits: Competitive salary, bonuses, and comprehensive benefits package.
  • Why this job: Join a vibrant team and make a difference in the banking sector.
  • Qualifications: Fluent in Mandarin and English, with banking account service experience.
  • Other info: Office-based role in London with opportunities for career growth.

The predicted salary is between 36000 - 60000 £ per year.

Read all the information about this opportunity carefully, then use the application button below to send your CV and application.

Ref: 23297

The Skills You'll Need: Mandarin and English fluent, experience in account service within banking

Your New Salary: Competitive + Bonus + Benefits

Fully office based

Permanent

Office based: London

Start: ASAP

Reports to: Team Head

Account Service Administrator (Banking) - What You'll be Doing:

  • Handle account service operations, including account opening and closing, FX, Remittance, internal account transfer, E-banking maintenance and static data updates in internal systems.
  • Maintain accurate client information and documentation in accordance with internal policies and regulatory requirements.
  • Handle customer inquiries related to account services and E-banking products and resolve issues in a timely manner.
  • Assist with internal and external reporting requirements and support operational reporting as required.
  • Support compliance-related activities, including AML reviews, SCV, data governance and other actions in accordance with policies.
  • Participate in product testing activities, particularly for E-banking products and follow-up work for other related projects, including system upgrades, regulatory-driven changes and process improvements.

Account Service Administrator (Banking) - The Skills You'll Need to Succeed:

  • Proficiency in Mandarin and English language (writing and speaking)
  • Good Microsoft Office skills
  • Good organizational ability and attention to detail
  • Good interpersonal skills with the ability to communicate with people of different departments
  • The ability to prioritise tasks and delegate when necessary
  • Accurate reporting skills
  • Good team player

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

Mandarin Speaking Account Service Administrator - Banking in London employer: People First (Recruitment) Ltd

At People First, we pride ourselves on being an excellent employer, offering a dynamic work environment in the heart of London. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for career advancement, all while fostering a diverse and inclusive culture that values every team member's contributions. With competitive salaries, bonuses, and a supportive atmosphere, we ensure that our employees thrive both personally and professionally.
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Contact Detail:

People First (Recruitment) Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mandarin Speaking Account Service Administrator - Banking in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the banking sector, especially those who speak Mandarin. They might know about openings that aren't advertised yet, and a personal recommendation can go a long way.

✨Tip Number 2

Prepare for interviews by practising common questions related to account services and banking. Make sure you can showcase your language skills and experience clearly. We recommend doing mock interviews with friends or using online resources to boost your confidence.

✨Tip Number 3

Stay active on professional platforms like LinkedIn. Follow companies you're interested in, engage with their posts, and connect with employees. This not only keeps you informed but also shows your enthusiasm for the industry.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won't find anywhere else. So, get your CV ready and hit that apply button!

We think you need these skills to ace Mandarin Speaking Account Service Administrator - Banking in London

Fluency in Mandarin and English
Experience in account service within banking
Microsoft Office skills
Organisational ability
Attention to Detail
Interpersonal skills
Communication skills
Task prioritisation
Delegation skills
Accurate reporting skills
Team player
Customer service skills
Knowledge of E-banking products
Compliance knowledge (AML reviews, data governance)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your Mandarin and English proficiency, as well as your experience in account service within banking. We want to see how your skills match the job description, so don’t hold back!

Follow the Instructions: Read the job description carefully and follow the application instructions to the letter. If they ask for a Word document, send a Word document! It shows us you can pay attention to detail.

Showcase Your Skills: Use your application to demonstrate your organisational abilities and interpersonal skills. We’re looking for team players who can communicate effectively across departments, so let that shine through!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!

How to prepare for a job interview at People First (Recruitment) Ltd

✨Brush Up on Your Banking Knowledge

Make sure you’re familiar with the key account service operations mentioned in the job description, like account opening and closing, FX, and remittance. Being able to discuss these topics confidently will show that you understand the role and can hit the ground running.

✨Show Off Your Language Skills

Since fluency in Mandarin and English is crucial, practice speaking about your previous experiences in both languages. You might even want to prepare a few answers in Mandarin to demonstrate your proficiency during the interview.

✨Demonstrate Your Attention to Detail

Prepare examples from your past work where your attention to detail made a difference. Whether it was maintaining accurate client information or ensuring compliance with regulations, having specific stories ready will highlight this important skill.

✨Be Ready for Teamwork Questions

As a good team player is essential for this role, think of instances where you collaborated effectively with others. Be prepared to discuss how you communicate with different departments and manage priorities within a team setting.

Mandarin Speaking Account Service Administrator - Banking in London
People First (Recruitment) Ltd
Location: London

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