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- Tasks: Handle customer queries and build long-term relationships while promoting banking products.
- Company: Join a diverse and inclusive team at a leading bank in Glasgow.
- Benefits: Competitive salary, supportive work environment, and opportunities for career growth.
- Why this job: Make a real impact in the banking sector while using your Mandarin skills.
- Qualifications: Degree in Finance, Economics, or Accounting; banking experience preferred.
- Other info: Dynamic role with a focus on customer engagement and marketing strategies.
The predicted salary is between 36000 - 60000 £ per year.
The Skills You'll Need:
- Fluent in Mandarin and English, experience in banking or financial services.
Your New Salary: Depending on experience
Location: Glasgow
Office based
Perm
Start: ASAP
Working hours: 35 hours
Assistant Customer Due Diligence - What You'll be Doing:
- Responsible for handling customer queries, implementing customer contact strategy, identifying potential sales opportunities, implementing marketing strategies, and developing long term relationships with customers.
- Implement Business & Commercial strategy and fulfil all targets set out by the Bank.
- Assist with the on-going Customer Due Diligence (CDD) review.
- Process new account applications, closure of accounts and change of customer information.
- Maintain customer relationships and cross-sell relevant products and services.
- Market and promote the Bank's products in the target local business and commercial markets.
- Support the team with MI reporting and KPI tracking related work.
- Ensure all activities meeting the Bank’s internal policies, procedures, and other regulatory and mandatory requirements at all times.
- Act as coordinator for projects with 2nd and 3rd line of defence.
- To undertake ad-hoc tasks when required.
Assistant Customer Due Diligence - The Skills You'll Need to Succeed:
- Degree educated in Finance, Economics or Accounting.
- Proven track record in similar business stream.
- Experience in Banking is preferred.
- Knowledge of Retail Banking products and processes is preferred.
- Good problem solving skills.
- Good marketing or sales skills.
- Excellent English and Mandarin communication skills.
- Team player.
- Attention to detail.
Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
Mandarin Speaking Assistant Customer Due Diligence in Glasgow employer: People First (Recruitment) Ltd
Contact Detail:
People First (Recruitment) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mandarin Speaking Assistant Customer Due Diligence in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking and financial services sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer due diligence and banking. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your Mandarin skills! If you get the chance, demonstrate your language proficiency during interviews or networking events. It’s a huge plus for roles that require bilingual communication.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Mandarin Speaking Assistant Customer Due Diligence in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Assistant Customer Due Diligence. Highlight your experience in banking and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Language Skills: Since this role requires fluency in Mandarin and English, don’t forget to showcase your language skills prominently. We love seeing candidates who can communicate effectively in both languages!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website to ensure your application gets to us directly. It’s the best way to make sure we see your CV and consider you for the role. Don’t miss out!
How to prepare for a job interview at People First (Recruitment) Ltd
✨Brush Up on Your Banking Knowledge
Make sure you’re familiar with the latest trends in banking and financial services. Knowing about Retail Banking products and processes will give you an edge, so do some research and be ready to discuss how your experience aligns with what the bank is looking for.
✨Show Off Your Language Skills
Since this role requires fluency in Mandarin and English, practice speaking both languages before the interview. Be prepared to answer questions in both languages, as this will demonstrate your confidence and ability to communicate effectively with customers.
✨Prepare for Customer Scenarios
Think of examples from your past experiences where you successfully handled customer queries or identified sales opportunities. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your problem-solving skills in action.
✨Know the Company’s Values
Research the bank's mission and values, and think about how they align with your own. Be ready to discuss why you want to work there and how you can contribute to their goals, especially in terms of customer relationships and marketing strategies.
