Cantonese and Mandarin speaking Executive Assistant (Banking)

The Skills You'll Need: Cantonese to native level, with fluent English and Mandarin. EA experience, including draft report, prepare MI, PowerPoint presentation, do the summary from the policies and procedures as well as departmental meetings etc. in a corporate environment, preferably in Banking or Finance sector.

Your New Salary: £40-65k depending on experience + bonus

Location: Central London

Job status: Permanent. Hybrid working, with 1 day WFH

Report to: General Manager

Summary:

The Executive Personal Assistant (EPA) will act as a trusted professional partner to support the General Manager (GM), including draft report, prepare MI, do the PowerPoint presentation, do the summary from the policies and procedures as well as departmental meetings etc.

The ideal candidate will have extensive experience supporting senior executives in the banking or financial services sector, or in a corporate environment, with excellent organisational and report writing/presentation skills, discretion, and cultural awareness.

Executive Personal Assistant - What You'll be Doing Each Day:

• Provide comprehensive executive support to the GM.
• Prepare agendas, briefing notes, presentations, and follow-up actions for internal and external meetings.
• Handle highly confidential information with professionalism and discretion.
• Liaise with internal stakeholders, Head Office and key clients and peer banks on behalf of the GM.
• Support preparation of branch reports, management information, and governance documentation.
• Take the minutes for relevant committee (i.e. Executive Committee) and distribute to relevant departments.
• Assist with the planning and coordination of client functions, senior executive visits, and other events.
• Provide administrative support for strategic projects and branch initiatives as required.
• Review operating practices and implement improvements where necessary.
• Review and edit correspondence, communications, presentations and other documents. File and retrieve documents and reference materials.
• Conduct research, assemble and analyse data to prepare reports and documents.
• Organize schedule and coordinate with relevant parties for meetings etc. Organize diary of General Manager and adhere to important tasks/deadlines.

People:

• Receive and interact with incoming visitors.
• Liaise with internal staff at all levels. Interact with external clients.
• Arrange and coordinate meetings and events. Monitor, respond to and distribute incoming communications.
• Assist with all aspects of Senior Bank delegates and their visits to the UK.

Customer:

• Acting with discretion, tact and diplomacy. To assist with any customer administrative tasks. Handle general enquiries for customers/bank.

Compliance & Risk Management:

• Comply with all applicable regulations, rules, codes, guidelines and standards set by regulators and the Bank, and carry out duties with high integrity;
• Adhere to all established risk control guidelines, procedures and measures to identify, assess, report, mitigate and monitor the risks involved in the day-to-day work.

Executive Personal Assistant - The Skills You'll Need to Succeed:

• Native level of spoken and written Cantonese, with fluent English and Mandarin
• Extensive experience as an Executive Assistant in supporting senior executives, preferably within banking or financial services but not essential
• Experience in drafting report, preparing MI, doing the PowerPoint presentation, doing the summary from the policies and procedures as well as departmental meetings etc.
• Degree-qualified (Business Administration, Finance, or related discipline preferred)
• Highly organized, proactive and capable of managing multiple priorities in a fast-paced environment. Good attention to details
• Strong interpersonal skills and confidence when liaising with senior stakeholders across different time zones and cultures
• High degree of integrity and discretion in handling confidential matters
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experienced in preparing executive documents and reports
• Experienced in using Power BI, Tableau or AI tools/software is preferred
• Professional, polished, and reliable. Self-motivated and resourceful, with the ability to anticipate needs and act independently
• Calm under pressure, adaptable, and able to work effectively with minimal supervision. Collaborative and culturally sensitive, with a respectful and discreet working style

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.