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- Tasks: Support global employees with mobile device services and ensure compliance.
- Company: Join an international leader in household products, making a global impact.
- Benefits: Enjoy a hybrid work model and competitive pay of £15 - £23 per hour.
- Why this job: Be part of a dynamic team focused on employee experience and stewardship.
- Qualifications: Must have customer service skills, SAP knowledge, and advanced Excel proficiency.
- Other info: Short-term assignment until June 2025, with flexible working hours.
The Skills You\’ll Need: Customer Service, SAP, Advanced Excel, Analytical skills Your New Salary: £15 – £23 per hour (Equivalent of £29 – £45K pa) Location: Newcastle Duration: Short term temporary assignment until 30/06/2025 Job status: Hybrid, 2 days a week in office (Tue and Thu) Working hours: 37.5 h p/w, Mon-Fri (8am-4pm / 8.30am-4.30pm/ 9am – 5pm) Job posting ID: 3740 Who You\’ll Be Working for: An international leader in household products. Customer Service Operations Support – What you\’ll be doing each day: Working with the Global Mobility Services team based in Newcastle providing services to employees globally in relation to mobile devices phones and tablets. The ideal candidate must be comfortable working in a team that has a focus on stewardship, compliance whilst delivering outstanding employee experience. Customer Service Operations Support – Main responsibilities: Completing monthly and quarterly audits to identify and eliminate stewardship risks and deliver cost savings. Ensure users are compliant with required mobility software (upgrades and IOS). Provide support to Service Delivery Manager and Service Delivery Specialist with any project work. Provide …
Customer Service Operations Support employer: People First Recruitment Careers
Contact Detail:
People First Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Operations Support
✨Tip Number 1
Familiarize yourself with SAP and advanced Excel functions. Since these skills are crucial for the role, demonstrating your proficiency in them during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight any previous experience in customer service, especially in roles that required analytical skills. Be ready to share specific examples of how you've improved processes or enhanced customer satisfaction.
✨Tip Number 3
Research the company’s values and mission, particularly their focus on stewardship and compliance. Showing that you align with their goals can make a strong impression during your discussions.
✨Tip Number 4
Prepare questions about the Global Mobility Services team and their projects. This shows your genuine interest in the role and helps you understand how you can contribute effectively.
We think you need these skills to ace Customer Service Operations Support
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasize your customer service experience, proficiency in SAP, and advanced Excel skills in your CV and cover letter. Tailor your application to showcase how these skills align with the job requirements.
Showcase Analytical Abilities: Provide examples of how you've used analytical skills in previous roles. This could include any experience with audits or compliance checks that demonstrate your ability to identify risks and implement solutions.
Demonstrate Teamwork: Since the role involves working within a team, include specific instances where you successfully collaborated with others. Highlight your ability to contribute to a positive team environment while focusing on compliance and stewardship.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses the specific responsibilities mentioned in the job description. Explain why you're interested in the position and how your background makes you a great fit for the Customer Service Operations Support role.
How to prepare for a job interview at People First Recruitment Careers
✨Showcase Your Customer Service Skills
Make sure to highlight your experience in customer service during the interview. Share specific examples of how you've handled challenging situations and provided excellent support to customers.
✨Demonstrate Your Analytical Abilities
Prepare to discuss your analytical skills, especially in relation to completing audits and identifying risks. Be ready to explain how you approach problem-solving and decision-making in a customer service context.
✨Familiarize Yourself with SAP and Excel
Since the role requires proficiency in SAP and advanced Excel, brush up on these tools before the interview. Be prepared to discuss how you've used them in previous roles to improve efficiency or solve problems.
✨Emphasize Team Collaboration
The position involves working closely with a team, so be sure to convey your ability to collaborate effectively. Share examples of successful teamwork and how you contribute to a positive team environment.
