Lettings Administrator / Tenancy Coordinator
SE23
Monday to Friday
Up to £30k basic DOE
An organised and experienced, proactive Lettings Administrator is required to support a busy estate agency in SE23. This role is ideal for someone with strong administrative skills who enjoys working in a fast-paced, customer-focused property environment.
The successful Lettings Administrator candidate will provide essential support to the lettings team, helping to ensure the smooth running of daily operations.
Job Overview
- Role: Lettings Administrator / Tenancy Coordinator
- Core Purpose: Support the lettings and property management teams by ensuring all tenancies comply with UK housing laws and proceed smoothly.
Key Responsibilities
- Client Onboarding: Conduct Land Registry searches, arrange client AML documents and issue terms of business via the signature sense platform, book photos and floorplans via approved contractors
- Pipeline Management: Work closely with the negotiators to chase required documents to progress the tenancy using a real time excel pipeline system
- Tenancy Management: Prepare, issue and execute tenancy agreements via the Goodlord platform
- Compliance: Secure vital safety documents like Gas Safety Certificates, Electrical Installation Condition Reports (EICR), Energy Performance Certificates (EPC) and Property Licences (HMO, Additional and Selective Licences)
- Inventory Arrangements: Book inventories and check-ins via Reapit (works orders) and approved contractors and send completed reports to parties upon completion
- Move-Ins: Coordinate check-in appointments, welcome letters, and key handovers and inform client account team of all new completed tenancies
- Deposit Registration: Administer Tenant’s deposits via the DPS and TDS schemes, issue deposit certificates and prescribed information
- Communication: Answer phone and email queries from landlords, tenants, and contractors in a professional manner
- Database Maintenance: Update property and client records accurately using Reapit or other property software
- Keys: Manage the internal client property key system including registering new keys, key releases and key returns
Experience in using Reapit is an advantage, but not essential.
If you have a minimum of 1 years experience in a similar role (Lettings Administrator / Tenancy Coordinator), and can hit the ground running, we would love to hear from you.
Lettings Administrator in London employer: People First Personnel Careers
Join a thriving estate agency in Edgware, where your role as a Senior Sales Negotiator will be pivotal in driving sales growth and nurturing vendor relationships. Enjoy a competitive salary with excellent earning potential, a collaborative team culture that fosters support and motivation, and ample opportunities for career advancement in a dynamic property market.
Contact Details:
People First Personnel Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Administrator in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like People First Personnel Careers.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like People First Personnel Careers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit People First Personnel Careers's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Administrator role at People First Personnel Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at People First Personnel Careers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where People First Personnel Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to People First Personnel Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at People First Personnel Careers.
