Mandarin Speaking Account Service Administrator - Banking in London
Mandarin Speaking Account Service Administrator - Banking

Mandarin Speaking Account Service Administrator - Banking in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage account services, assist clients, and support compliance in a dynamic banking environment.
  • Company: Join a diverse team at a leading banking firm in London.
  • Benefits: Competitive salary, bonuses, and a supportive office culture.
  • Why this job: Make a real impact while developing your skills in a fast-paced banking role.
  • Qualifications: Fluent in Mandarin and English with strong organisational and interpersonal skills.
  • Other info: Great opportunity for career growth in a vibrant workplace.

The predicted salary is between 36000 - 60000 £ per year.

The Skills You'll Need:

  • Mandarin and English fluent
  • Experience in account service within banking

Your New Salary:

  • Competitive
  • Bonus
  • Benefits

Fully office based Permanent Office based: London

Start: ASAP

Reports to: Team Head

Account Service Administrator (Banking) - What You'll be Doing:

  • Handle account service operations, including account opening and closing, FX, Remittance, internal account transfer, E-banking maintenance and static data updates in internal systems.
  • Maintain accurate client information and documentation in accordance with internal policies and regulatory requirements.
  • Handle customer inquiries related to account services and E-banking products and resolve issues in a timely manner.
  • Assist with internal and external reporting requirements and support operational reporting as required.
  • Support compliance-related activities, including AML reviews, SCV, data governance and other actions in accordance with policies.
  • Participate in product testing activities, particularly for E-banking products and follow-up work for other related projects, including system upgrades, regulatory-driven changes and process improvements.

Account Service Administrator (Banking) - The Skills You'll Need to Succeed:

  • Proficiency in Mandarin and English language (writing and speaking)
  • Good Microsoft Office skills
  • Good organizational ability and attention to detail
  • Good interpersonal skills with the ability to communicate with people of different departments
  • The ability to prioritise tasks and delegate when necessary
  • Accurate reporting skills
  • Good team player

Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

Mandarin Speaking Account Service Administrator - Banking in London employer: People First Ltd

At People First, we pride ourselves on being an excellent employer, offering a dynamic work environment in the heart of London. Our commitment to employee growth is reflected in our comprehensive training programmes and supportive culture that values diversity and inclusion. With competitive salaries, bonuses, and a focus on work-life balance, we ensure that our team members thrive both personally and professionally while contributing to meaningful banking services.
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Contact Detail:

People First Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mandarin Speaking Account Service Administrator - Banking in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the banking sector, especially those who speak Mandarin. They might know about openings that aren't advertised yet, and a personal recommendation can go a long way.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of account services and E-banking products. Be ready to discuss how your skills in Mandarin and English can help you excel in this role.

✨Tip Number 3

Showcase your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects effectively. This will highlight your ability to prioritise and delegate when necessary.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.

We think you need these skills to ace Mandarin Speaking Account Service Administrator - Banking in London

Fluency in Mandarin and English
Experience in account service within banking
Microsoft Office skills
Organisational ability
Attention to Detail
Interpersonal skills
Communication skills
Task prioritisation
Accurate reporting skills
Team player
Customer service skills
Knowledge of E-banking products
Compliance knowledge (AML reviews, data governance)

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your Mandarin and English skills, as well as your experience in account service within banking. We want to see how your background fits the role, so don’t be shy about showcasing your relevant achievements!

Follow the Instructions: When applying, remember to send your CV as a Word document, just like they asked. It shows attention to detail, which is super important for this role. Plus, it makes our job easier when we can find everything we need in one format!

Showcase Your Skills: Don’t forget to highlight your Microsoft Office skills and any experience with E-banking products. We’re looking for someone who can handle account operations smoothly, so let us know how you’ve done that in the past!

Be Prompt and Professional: Apply through our website as soon as you can! We’re keen to fill this position quickly, so getting your application in early could give you an edge. Remember, if you’re successful, we’ll reach out within 7 days!

How to prepare for a job interview at People First Ltd

✨Brush Up on Your Banking Knowledge

Make sure you’re familiar with the basics of account services in banking. Understand processes like account opening, FX, and remittance. This will help you answer questions confidently and show that you’re serious about the role.

✨Show Off Your Language Skills

Since fluency in Mandarin and English is key, practice speaking both languages before the interview. Be ready to switch between them if needed, especially when discussing technical terms related to banking services.

✨Demonstrate Your Organisational Skills

Prepare examples from your past experience where you successfully managed multiple tasks or projects. Highlight how you prioritised and delegated effectively, as this will resonate well with the interviewers.

✨Be Ready for Compliance Questions

Familiarise yourself with compliance-related activities, especially AML reviews and data governance. Prepare to discuss how you’ve handled similar responsibilities in previous roles, as this is crucial for the position.

Mandarin Speaking Account Service Administrator - Banking in London
People First Ltd
Location: London

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