At a Glance
- Tasks: Provide onsite IT support and troubleshoot network issues for users.
- Company: Join a dynamic team in London focused on tech solutions.
- Benefits: Earn up to £39,000 plus commuting expenses with a fixed-term contract.
- Other info: Work Monday to Friday with potential for contract extension.
- Why this job: Make a difference by helping others solve their tech problems daily.
- Qualifications: Fluent in Japanese and English with IT support experience.
The predicted salary is between 31500 - 38500 £ per year.
Ref : 23514 Job Title : Onsite Helpdesk Engineer – Japanese Speaker The Skills You'll Need : Japanese / English, 1st 2nd Line IT Support, Network Troubleshooting Your New Salary : Up to £39,000 + commuting expenses Location : London Contract : 1-year Fixed Term Contract (potential extension) Hybrid : No – Onsite Start : ASAP Working hours : Monday–Friday, 8:00–16:00 / 9:00–17:00 What You'll be Doing : Provide onsite 1st and 2nd line IT support via face-to-face, email, telephone, remote access and chat.
Manage and update support tickets through the IT ticketing system.
Support Microsoft 365, user accounts, endpoint devices and related IT services.
Perform basic Windows Server administration and initial incident troubleshooting.
Carry out initial network and server incident triage and escalate complex issues where required.
Support operational security activities, including security alerts, vulnerability and patch status checks.
Prepare, deploy, replace and support PCs, mobile phones, peripherals and other end-user devices.
Install, configure and test approved software on PCs and mobile devices.
Th...
Onsite Helpdesk Engineer – Japanese Speaker employer: People First Careers
At People First, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and fosters employee growth. Located in Hampshire, our team enjoys a collaborative environment where innovation is encouraged, and opportunities for professional development are abundant, making it an ideal place for those seeking meaningful and rewarding employment as a Service Coordinator.
