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- Tasks: Provide emotional support to survivors of childhood abuse through a trauma-informed helpline.
- Company: Join Penumbra, a leading mental health charity dedicated to supporting individuals in need.
- Benefits: Enjoy flexible working options and a competitive salary ranging from £26,459 to £30,828 per annum.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
- Other info: This is a full-time, permanent role with hybrid working available from Edinburgh, Glasgow, or Aberdeen.
The predicted salary is between 26459 - 30828 £ per year.
Location: Flexible (based from one of our offices in Edinburgh, Glasgow or Aberdeen) – Hybrid Working
Salary: £26,459 – £30,828 per annum (£13.57 – £15.81 p/h equivalent)
Full time – Permanent
The post-holder will work within a team to deliver trauma-informed, emotional support to applicants to the financial redress scheme for survivors of historical childhood abuse in care in Scotland.
Helpline
The Link Worker team will provide, on a rota-basis, a responsive, high quality, trauma-informed helpline for those engaged in, or registered with, the Redress Scheme. The helpline will be operational Monday – Friday, 10am -6pm.
Link Worker Coordination
Link Workers receive requests from applicants for emotional support whilst their applications are being progressed. Link Workers arrange the supports required by each person, based on a pre-defined menu of options, and will also signpost people to other supports, including but not limited to statutory services, delivery partners, and others. Link Workers liaise as required to ensure the menu of options meets the needs of people who access the support service.
For more information, including full job description and application/interview guidance, please download our recruitment pack.
We cannot consider CV\’s – all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at recruitment@penumbra.org.uk and we can arrange for a paper copy to be sent out to you.
Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.
Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add Penumbra Careers – recruitment@penumbra.org.uk to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us at recruitment@penumbra.org.uk .
Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don\’t hesitate to contact us at recruitment@penumbra.org.uk .
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Link Worker - Redress Support - 432214 employer: Penumbra
Contact Detail:
Penumbra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Link Worker - Redress Support - 432214
✨Tip Number 1
Familiarise yourself with trauma-informed care principles. Understanding these concepts will not only help you in the role but also demonstrate your commitment to providing emotional support to survivors.
✨Tip Number 2
Network with professionals in the field of mental health and social work. Engaging with others who have experience in similar roles can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by reflecting on your past experiences in providing support or working with vulnerable populations. Be ready to share specific examples that highlight your skills and empathy.
✨Tip Number 4
Stay updated on current issues related to childhood abuse and the redress scheme in Scotland. This knowledge will show your genuine interest in the role and your understanding of the challenges faced by applicants.
We think you need these skills to ace Link Worker - Redress Support - 432214
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Link Worker position. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains your motivation for applying, your understanding of trauma-informed support, and how your background makes you a suitable candidate for this position.
Highlight Relevant Experience: In your application, emphasise any previous experience in providing emotional support, working with vulnerable populations, or coordinating services. Use specific examples to demonstrate your skills and impact.
Follow Application Instructions: Ensure you complete the application process through the specified website. Remember, CVs will not be considered, so focus on filling out the online application form accurately and completely.
How to prepare for a job interview at Penumbra
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Link Worker. Familiarise yourself with trauma-informed care and how it applies to emotional support, as this will be crucial in your interview.
✨Show Empathy and Compassion
During the interview, demonstrate your ability to empathise with individuals who have experienced trauma. Share examples from your past experiences where you've provided support or assistance to vulnerable individuals, highlighting your compassionate approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle sensitive situations. Think about how you would respond to various scenarios involving applicants seeking emotional support and be ready to discuss your thought process.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, support services available, and how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
