At a Glance
- Tasks: Implement and maintain PLM applications while collaborating with cross-functional teams.
- Company: Join a forward-thinking IT department focused on innovation and teamwork.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Explore a dynamic environment with endless learning and career advancement opportunities.
- Why this job: Dive into exciting tech tools and make a real impact on product lifecycles.
- Qualifications: Experience in IT solutions and strong collaboration skills are essential.
The predicted salary is between 36000 - 60000 € per year.
Job title: Analyst (PLM)
Date reviewed: 2025
Job reports to: Technical Lead (PLM)
Department: IT Leadership
Job purpose:
Responsible for implementing and maintaining the PLM application. You will collaborate with cross-functional teams and stakeholders to analyse requirements, develop strategies, and provide technical guidance to ensure successful PLM implementations and ongoing operations. You will understand the product concept to launch business processes, suggest continuous improvements / new initiatives that you will then deliver/support technical solutions to the end-user. This is a multi-faceted role that has great opportunities to explore new technologies for example, Power BI, Illustrator, CLO 3D, Miro, Keyshot and Dropbox, in conjunction with PLM.
Key responsibilities:
- Incident Management: Establish and oversee an incident management process to document, prioritize, and resolve IT-related incidents and service requests efficiently.
- Service Desk Management: Manage a service desk or support team responsible for handling user inquiries and support tickets related to PLM systems.
- Escalation Handling: Define clear escalation procedures for complex issues, ensuring they are addressed by the appropriate personnel or teams within established timelines.
- Requirements Gathering: Collaborate with business stakeholders to gather and document requirements, ensuring a clear understanding of their needs and translating them into actionable IT solutions.
- Root Cause Analysis: Conduct root cause analysis on recurring issues to identify underlying problems and implement preventive measures to minimize future incidents.
- Documentation and Knowledge Base: Maintain a comprehensive knowledge base and documentation repository for common issues, troubleshooting procedures, and frequently asked questions to facilitate self-help and knowledge sharing.
- Change Management: Implement change management strategies to facilitate the adoption of new technologies and processes among end-users.
- Data Validation: Understand the data flow, rules and regulations to ensure the stakeholders follow the business protocols, including new requests for data input fields. Including integration with subsequent systems.
Key performance metrics:
- Personal Productivity: Measure output in terms of project completions, system enhancements, and issue resolutions.
- Project Delivery: Ability to contribute to project delivery, including the successful implementation of new systems, system upgrades, or system migrations.
- Incident, Services, & Change, Response and Resolution: Track time taken to respond to and resolve system incidents, services and changes reported by users or detected through monitoring tools.
- Process Optimization: identification and implementation of process improvements and automation initiatives.
- Knowledge Sharing and Documentation: Assess the quality and availability of technical documentation, architecture diagrams, and operational procedures.
Key technology capabilities:
- PLM, Product Lifecycle Management
- DeSL PLM, JIRA
- Product Create / Masterdata Governance
- Product Merchandising, Product Design and Development, Product Sourcing
- Apparel and Footwear experiences
Analyst - Product Lifecycle Management employer: PENTLAND
As an Analyst in Product Lifecycle Management, you will thrive in a dynamic work environment that champions innovation and collaboration. Our company offers a supportive culture with ample opportunities for professional growth, access to cutting-edge technologies, and a commitment to continuous improvement. Located in a vibrant area, we provide a unique blend of work-life balance and career advancement, making us an exceptional employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Analyst - Product Lifecycle Management
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its PLM processes. Be ready to discuss how your skills align with their needs and share examples of how you've tackled similar challenges in the past.
✨Tip Number 3
Showcase your tech-savviness! Familiarise yourself with tools like Power BI and JIRA, and be prepared to discuss how you can leverage these technologies to improve PLM processes during your interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Analyst - Product Lifecycle Management
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Analyst (PLM) role. Highlight your experience with PLM systems, incident management, and any relevant technologies like Power BI or JIRA. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about Product Lifecycle Management and how you can contribute to our team. Be sure to mention any specific projects or experiences that relate to the job description.
Showcase Your Problem-Solving Skills:In your application, don’t forget to highlight your problem-solving abilities. Talk about times you've successfully resolved incidents or improved processes. We love candidates who can think critically and come up with innovative solutions!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at PENTLAND
✨Know Your PLM Inside Out
Make sure you understand the ins and outs of Product Lifecycle Management. Familiarise yourself with key concepts, tools like DeSL PLM, and how they integrate with other systems. This will show your potential employer that you're not just interested in the role but are genuinely knowledgeable about the field.
✨Prepare for Technical Questions
Expect to be asked about specific technologies mentioned in the job description, such as Power BI or JIRA. Brush up on these tools and think of examples where you've used them effectively. Being able to discuss your hands-on experience will set you apart from other candidates.
✨Showcase Your Problem-Solving Skills
Since the role involves incident management and root cause analysis, prepare to discuss past experiences where you've successfully resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.
✨Demonstrate Collaboration and Communication
This position requires working with cross-functional teams, so be ready to talk about how you've collaborated with different stakeholders in the past. Share examples that showcase your ability to gather requirements and communicate technical solutions clearly to non-technical team members.
