Pentland Brands is seeking a Customer Operations Manager to lead a regional team delivering best-in-class service to a portfolio of customers across the region. You will own day-to-day performance, ensuring orders flow efficiently from placement to delivery and OTIF targets are met.
You'll partner with Commercial, Planning, Finance and Logistics to resolve issues, develop capability, and drive continuous improvement using data and insight to improve customer experience and operational excellence
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Regional Customer Operations Lead β OTIF & Orderbook Excellence in Sunderland employer: Pentland Brands Limited
Pentland Brands Limited is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of Canterbury. With a strong commitment to employee growth, you will have access to professional development opportunities and the chance to work alongside passionate individuals who share your enthusiasm for design. The company values innovation and provides a supportive environment where your contributions can make a meaningful impact on brand identity.