Customer Operations Lead: OTIF & Service Excellence in Sunderland

Customer Operations Lead: OTIF & Service Excellence in Sunderland

Sunderland Full-Time On-site
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Pentland Brands is seeking a Customer Operations Manager to lead a high-performing team delivering best-in-class service across a regional customer portfolio. You will manage day-to-day operations from order placement through delivery, focusing on OTIF, orderbook health and customer satisfaction.

You will partner with Commercial, Planning, Finance, Logistics and Distribution Centres to identify issues and implement process improvements that optimise service, margin and inventory across EMEA &

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Customer Operations Lead: OTIF & Service Excellence in Sunderland employer: Pentland Brands Limited

Pentland Brands Limited is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of Canterbury. With a strong commitment to employee growth, you will have access to professional development opportunities and the chance to work alongside passionate individuals who share your enthusiasm for design. The company values innovation and provides a supportive environment where your contributions can make a meaningful impact on brand identity.

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Contact Details:

Pentland Brands Limited Recruitment Team