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For Companies At a Glance
- Tasks: Monitor and troubleshoot digital security systems to ensure top performance and availability.
- Company: Join PentenAmio, a leader in advanced digital security solutions.
- Benefits: Enjoy competitive salary, private health scheme, and generous holiday allowance.
- Other info: Casual dress code, free fruit in the office, and excellent career growth opportunities.
- Why this job: Make a real impact in national security while working with cutting-edge technology.
- Qualifications: Experience in IT or service operations, strong networking knowledge, and scripting skills.
The predicted salary is between 45000 - 55000 £ per year.
About PentenAmio
PentenAmio is a leading provider of advanced digital security solutions that power national security and resilience across the UK, Australia and our allies. Focused on solving complex digital challenges that others avoid, we embrace the impossible to deliver transformative technologies that protect those who protect us.
Location: Tewkesbury. Salary: £45,000 - £55,000. Clearance Required: DV.
Typical Activities
- Monitor production infrastructure to ensure performance and availability
- Troubleshoot incidents, identify root causes, and implement fixes
- Respond to security alerts, system events and operational incidents
- Support infrastructure builds, testing and deployment of new technologies
- Implement automation using scripting and deployment tools
- Manage patching, changes and deployments with minimal disruption
- Provide hardware support and liaise with vendors for fault resolution
- Act as an escalation point for complex service issues
- Contribute to documentation, knowledge sharing and process improvement
- Support project delivery and ongoing service improvement initiatives
What We’re Looking For
- Experience in a busy IT or service operations environment
- Strong networking knowledge (TCP/IP, DNS, DHCP, NTP)
- Understanding of secure protocols (IPsec, SSH, TLS)
- Linux systems administration experience
- Troubleshooting and root cause analysis skills
- Experience with containerised environments (e.g. Docker)
- Scripting ability (Python, Bash or similar)
- Knowledge of monitoring and security tooling
- Strong communication and teamwork skills
- Ability to manage multiple priorities in a fast-paced environment
Desirable
- Experience with SIEM tools (e.g. Splunk)
- Familiarity with VMware, Veeam or virtualisation platforms
- Knowledge of Ansible, CI/CD or automation tooling
- Experience with VoIP / SIP technologies
- Understanding of cryptographic systems
Why Work at PentenAmio?
- Life Insurance - X4 Salary
- Private Health Scheme
- EV Salary Sacrifice scheme
- Salary Sacrifice Company Pension, matched up to 10%
- 25 Days Holiday + Bank/Public Holidays
- Enhanced Maternity & Paternity leave
- Additional perks
- Free on-site parking
- Casual dress code
- Free fruit in the office
Qualifications & Eligibility
- Have relevant experience in IT, Networking or Infrastructure Engineering;
- Be a British citizen;
- Hold or be eligible for UK National Security Vetting (NSV) - DV level clearance.
PentenAmio is committed to providing equality of opportunity for all. We aim to ensure our workplaces are free from discrimination and that our current and future colleagues are treated fairly and with dignity and respect. Please inform us of any reasonable adjustments that we may need to make.
Service Operations Engineer in Tewkesbury employer: PentenAmio
Contact Detail:
PentenAmio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Operations Engineer in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with current employees at PentenAmio. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about your experience with Linux systems, networking, and any scripting you've done. We want to see your passion for problem-solving!
✨Tip Number 3
Showcase your teamwork skills! During interviews, share examples of how you've collaborated with others to tackle complex issues. PentenAmio values strong communication, so let your personality shine through.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the PentenAmio team.
We think you need these skills to ace Service Operations Engineer in Tewkesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in IT and service operations, especially any relevant skills like networking knowledge or Linux systems administration. We want to see how you fit into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about digital security and how your background makes you a great fit for PentenAmio. Keep it engaging and personal – we love a bit of personality!
Showcase Your Skills: Don’t just list your skills; demonstrate them! If you’ve got experience with scripting or containerised environments, give us examples of how you've used these in past roles. We’re all about practical experience here at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at PentenAmio
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around networking protocols like TCP/IP and secure protocols such as IPsec and SSH. Be ready to discuss your experience with Linux systems and any scripting you've done in Python or Bash.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've troubleshot incidents in the past. Think about times when you identified root causes and implemented fixes, and be ready to explain your thought process during those situations.
✨Demonstrate Teamwork and Communication
PentenAmio values strong communication and teamwork skills. Be prepared to talk about how you've collaborated with others in a fast-paced environment and how you manage multiple priorities while keeping everyone informed.
✨Familiarise Yourself with Their Tools
If you have experience with SIEM tools like Splunk or automation tools like Ansible, make sure to highlight that. Even if you haven't used them directly, showing an understanding of these technologies can set you apart from other candidates.