Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor production infrastructure, manage security alerts, and support hardware provisioning.
- Company: Amiosec is a dynamic UK tech company focused on secure communications for government and commercial clients.
- Benefits: Enjoy life insurance, private health schemes, generous holiday, and team away days.
- Why this job: Join a stimulating environment with diverse projects that enhance secure mobile services.
- Qualifications: 1-2 years in IT operations, CCNA qualified, and experience with Linux and Docker.
- Other info: Candidates must obtain UK security clearance due to the nature of our work.
The predicted salary is between 36000 - 60000 £ per year.
About us
Amiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector. We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services that aim to deliver and continually evolve secure mobile services for our customers.
About the role
As a Service Operations Engineer at Amiosec, you will monitor production infrastructure for faults and issues, including creation and management of security-based alerts, day to day management, etc. Working hours are Monday – Friday, 7.5 hours per day on a weekly shift rotation. You may occasionally be required to be an on-call Duty Manager.
Please note - Due to the nature of our work, all candidates will be required to obtain and maintain UK security clearance (DV).
Typical Activities Include:
- Incident and Major Incident Management
- Release and Deployment activities
- Fulfilling service requests such as information requests or new hardware requests
- Hardware provisioning activities
- Hardware support
- Provisioning of new End User Devices
- Automation and improvement initiatives
You will also actively support infrastructure build projects, helping design, build and facilitate their smooth transition into service and assist with testing and assessing technologies to enhance the security or capabilities of the environments.
About you
Essential:
- IT Operations experience (minimum of 1-2 years)
- CCNA qualified
- Linux operating system and infrastructure applications
- Experience with Docker or container-based infrastructure
- Experience of network, DNS, NTP, DHCP, ISO model, TCP/IP, TLS, OpenSSL
- Basic to intermediate level of scripting skills e.g. Python, Bash
- Basic understanding of HTTP/HTTPS Webservers and knowledge of SQL Databases
- Physical server hardware support e.g. disk, memory replacement, iDrac or iLo
- Experience with or knowledge of Security Monitoring tools (i.e. Nessus)
- Knowledge of ESXi hosts and vCentre technologies
- Experience in firewalled Network/Gateway environments
Desirable:
- CCNP
- Experience of using collaboration tools e.g. Atlassian Confluence & JIRA
- Mobile Device Management (MDM) knowledge
- Experience with SIEM tools e.g. Splunk
- Experience with VMWare, Veeam Backup
- Experience with Windows server platforms
- Experience of using deployment automation tools such as Ansible, Git, CI/CD
- Experience of SIP/Voice over IP
- Experience of IPSec VPN knowledge
- Experience of working with monitoring systems like checkMK
- Understanding of cryptographic technologies
Why work at Amiosec?
We here at Amiosec appreciate the work our employees do, as a result we offer a comprehensive benefits package consisting of:
- Life Insurance (X4 Salary)
- Private Health Scheme, that disregards medical history, has no excess and no limit on treatments
- Salary Sacrifice Company Pension, matched up to a maximum of 10%
- 25 Days Holiday + Bank/Public Holidays
- Option to buy an additional 37.5 holiday hours
- Enhanced Maternity/Paternity Leave
- Cycle to work scheme
- EV salary sacrifice scheme
- Team Away Days
- and more!
Amiosec is committed to providing equality of opportunity for all. We aim to ensure our workplaces are free from discrimination and that our current and future colleagues are treated fairly and with dignity and respect. Please inform us of any reasonable adjustments that we may need to make to the application or interview process.
Service Operations Engineer employer: PentenAmio UK
Contact Detail:
PentenAmio UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Operations Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Docker, Linux, and security monitoring tools like Nessus. Having hands-on experience or projects that showcase your skills in these areas can set you apart during discussions.
✨Tip Number 2
Network with professionals in the secure communications sector. Attend relevant meetups or online forums where you can connect with current employees or industry experts. This can provide insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on your scripting skills, particularly in Python and Bash. Be ready to demonstrate your problem-solving abilities through practical scenarios related to incident management and infrastructure support.
✨Tip Number 4
Understand the importance of UK security clearance for this role. Research the process and requirements for obtaining DV clearance, as being knowledgeable about this can show your commitment and readiness for the position.
We think you need these skills to ace Service Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT Operations experience, particularly in areas like Linux systems, Docker, and network protocols. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for secure communications and your understanding of the role. Mention specific experiences that align with the responsibilities listed, such as incident management or hardware support.
Highlight Relevant Skills: In your application, emphasise your scripting skills (Python, Bash) and any experience with security monitoring tools. This will show that you possess the technical expertise required for the Service Operations Engineer position.
Prepare for Security Clearance: Since UK security clearance is required, be ready to discuss your background and any potential issues that may arise during the vetting process. This shows your understanding of the importance of security in the role.
How to prepare for a job interview at PentenAmio UK
✨Showcase Your Technical Skills
Make sure to highlight your IT operations experience, especially with Linux and networking concepts. Be prepared to discuss your familiarity with Docker, scripting languages like Python or Bash, and any relevant security monitoring tools you've used.
✨Demonstrate Problem-Solving Abilities
As a Service Operations Engineer, you'll need to manage incidents effectively. Prepare examples of how you've handled technical issues in the past, focusing on your approach to troubleshooting and resolution.
✨Familiarise Yourself with the Company
Research Amiosec and its projects in secure communications. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world situations, such as managing a major incident or deploying new hardware. Think through potential scenarios and how you would respond to them.
