At a Glance
- Tasks: Lead daily operations in a fast-paced digital gaming environment and ensure smooth execution.
- Company: Join a rapidly growing iGaming company in London with a hybrid work model.
- Benefits: Competitive salary up to €90k, bonuses, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration across product, tech, and commercial teams.
- Why this job: Be at the forefront of digital gaming, enhancing player experiences and operational excellence.
- Qualifications: Experience in iGaming operations and strong analytical skills required.
The predicted salary is between 75000 - 90000 £ per year.
We are supporting the search for an experienced Operations Manager to take ownership of day-to-day operational delivery within a fast-scaling digital gaming business operating in regulated markets. This is a senior, hands-on role focused on ensuring smooth execution across product operations, supplier coordination, performance monitoring, and cross-functional delivery. You will act as a central point between commercial, product, marketing, and technical teams to ensure operational stability and strong player experience outcomes.
What you’ll be responsible for:
- Lead and coordinate daily operational activity across digital gaming products, ensuring smooth end-to-end execution and platform reliability.
- Oversee game and product releases, ensuring correct configuration, compliance alignment, and operational readiness.
- Manage relationships with external suppliers and partners, ensuring service levels, delivery timelines, and operational standards are met.
- Monitor performance metrics across products, identifying issues, trends, and opportunities for optimisation.
- Support incident and issue management, ensuring fast resolution and clear internal communication during live operational events.
- Work closely with product and technical teams to ensure improvements are properly prioritised and delivered.
- Maintain oversight of operational risks, including system issues, player-impacting incidents, and supplier dependencies.
- Contribute to reporting for senior leadership, highlighting performance, risks, and key operational insights.
- Support continuous improvement of internal processes, workflows, and operational frameworks.
What we’re looking for:
- Several years of experience in iGaming, online gaming, sportsbook, casino, or digital entertainment operations.
- Strong understanding of end-to-end operational delivery in a fast-paced digital environment.
- Experience working with product, tech, or commercial teams in a cross-functional setup.
- Confident managing third-party suppliers or platform partners.
- Strong analytical mindset with the ability to interpret performance data and operational trends.
- Comfortable working in high-pressure, fast-moving environments with shifting priorities.
- Strong communication skills and ability to coordinate across multiple stakeholders.
Operations Manager employer: Pentasia
Join a dynamic and innovative digital gaming company in London, where you will play a pivotal role as an Operations Manager in a fast-scaling environment. We pride ourselves on fostering a collaborative work culture that encourages professional growth and offers competitive benefits, including a generous salary package and performance bonuses. With a focus on operational excellence and a commitment to employee development, this is an exciting opportunity to make a meaningful impact in the iGaming industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you know your stuff about their operations and how you can make a difference!
✨Tip Number 3
Practice your answers to common interview questions, especially around operational challenges. We want to see how you think on your feet and solve problems.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in iGaming and digital environments, focusing on relevant skills like operational delivery and cross-functional teamwork. We want to see how you can bring value to our fast-scaling business!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've managed operations in high-pressure environments and how you’ve improved processes in the past. Let us know what excites you about working with us!
Showcase Your Analytical Skills:Since we’re all about performance metrics and optimisation, make sure to showcase your analytical mindset. Include examples of how you've interpreted data to drive decisions or improve operations. We love seeing candidates who can turn numbers into actionable insights!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values while you’re at it!
How to prepare for a job interview at Pentasia
✨Know Your iGaming Stuff
Make sure you brush up on your knowledge of the iGaming and digital gaming environment. Understand the latest trends, regulations, and technologies in the industry. This will not only show your passion but also demonstrate that you're ready to hit the ground running.
✨Showcase Your Cross-Functional Experience
Be prepared to discuss your experience working with different teams like product, tech, and commercial. Use specific examples to illustrate how you've successfully coordinated between these groups in past roles. This will highlight your ability to manage relationships and ensure smooth operations.
✨Prepare for Performance Metrics Questions
Since monitoring performance metrics is key in this role, think about how you've used data to identify issues or opportunities in previous jobs. Be ready to share concrete examples of how your analytical mindset has led to operational improvements.
✨Stay Calm Under Pressure
This position requires someone who can thrive in high-pressure situations. Think of scenarios where you've had to manage crises or tight deadlines. Practising how you communicate during these times will help you convey your ability to handle stress effectively.
