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- Tasks: Lead VIP experiences and build exceptional customer service programmes.
- Company: Dynamic prize-draw operator based in the UK.
- Benefits: Competitive salary, flexible working, and opportunities for growth.
- Other info: Exciting role with potential for career advancement in the I-Gaming sector.
- Why this job: Join a vibrant team and elevate VIP experiences to new heights.
- Qualifications: Experience in VIP management and a passion for outstanding service.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a VIP Manager for a prize‑draw operator based in the UK.
- Design and build out a VIP function, including programmes and workflows.
- Manage VIP relationships and provide exceptional customer service.
- Experience in VIP management and a passion for service excellence.
Our client seeks an experienced media buyer in the I‑Gaming space, responsible for owning budget, buying and optimising paid media.
- Campaign management: set up, monitor and optimise all media‑buying platforms.
- Budget management: allocate and manage ad spend to maximise delivery and campaign profitability.
- KPI analysis: analyse and report campaign performance to internal and external stakeholders.
- Negotiate and manage relationships with existing and new media platforms.
- Research & development: continually search for new traffic sources including publishers, platforms and ad exchanges.
Must be based in Malta for this role.
Our client looks for an Acquisition Specialist strong in PPC and programmatic ad buying, with experience across casino and sportsbook in regulated and unregulated markets.
- Manage acquisition campaigns across CCP and sportsbook categories.
- Strong expertise in the I‑Gaming sector.
- Available to work in Farringdon office at least two days a week.
VIP Experience Lead in London employer: Pentasia
Contact Detail:
Pentasia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Experience Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in the I-Gaming industry, especially those who work in VIP management. Use platforms like LinkedIn to connect and engage with them; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience in VIP management and how you've delivered exceptional customer service. Share specific examples that highlight your passion for service excellence.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can give you a better shot at landing that VIP Manager role. Plus, it shows you’re genuinely interested in joining our team.
✨Tip Number 4
Prepare for interviews by researching the company and its VIP programmes. Understand their workflows and think about how you can contribute to building out their VIP function. Being knowledgeable will set you apart from other candidates!
We think you need these skills to ace VIP Experience Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the VIP Manager role. Highlight your experience in VIP management and customer service, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about VIP experiences and how you can contribute to our team. Keep it engaging and personal, showing us your personality.
Showcase Relevant Experience: When filling out your application, don’t forget to highlight any relevant experience in managing VIP relationships or designing programmes. We want to see how your background aligns with what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pentasia
✨Know Your VIP Management Inside Out
Make sure you brush up on your knowledge of VIP management. Understand the key components of building a VIP function, including programmes and workflows. Be ready to discuss how you would enhance customer relationships and provide exceptional service.
✨Showcase Your Campaign Management Skills
Since the role involves managing campaigns, be prepared to share specific examples of your experience in setting up, monitoring, and optimising media-buying platforms. Highlight any successful campaigns you've led and the strategies you used to achieve great results.
✨Demonstrate Your Budget Management Expertise
Budget management is crucial for this position. Come equipped with examples of how you've allocated and managed ad spend in the past. Discuss how you maximised delivery and profitability, and be ready to talk about any challenges you faced and how you overcame them.
✨Research the I-Gaming Sector
Familiarise yourself with the latest trends and developments in the I-Gaming sector. Being knowledgeable about the industry will not only impress your interviewers but also show your passion for the role. Prepare to discuss new traffic sources and how you would approach research and development in this space.