Salary: Competitive, dependent on experienceJob Type: RetainedSector: OperationsReference: 39319Sportsbook Operations Senior Manager | Gibraltar (On-site)Our client is a fast-growing, next-generation sports betting and gaming platform building out its Gibraltar operation. They're a high-performance, fast-moving team with high ownership and a genuine appetite to professionalise how they operate.
They're looking for a Sportsbook Operations Senior Manager to own the operational engine behind their sportsbook supplier ecosystem; building the governance, performance reviews, reporting cadences and incident management processes that keep the sportsbook reliable, responsive and scalable as the business grows.
This is a hands-on operational role, not a distant strategy seat. You'll work closely with Sportsbook Experience, Product, Engineering and Risk, acting as the bridge between internal teams and external suppliers.
What you'll be doing:
Own operational relationships with key sportsbook suppliers across pricing, trading and data
Do you have the right skills and experience for this role Read on to find out, and make your application. Build supplier governance frameworks, QBR cadences, performance reviews and action tracking Lead supplier incident management end-to-end, ensuring issues are resolved quickly and don't recur Hold third-party suppliers accountable for performance, quality and delivery Improve the processes behind event booking, supplier selection and day-to-day trading operations Use data and reporting to identify supplier trends and operational improvement opportunities Support and guide Gibraltar-based execs as the team grows Provide clear updates to senior stakeholders on operations, incidents and supplier performance What you'll bring:5+ years' experience in sportsbook operations, trading or sportsbook management Strong sportsbook industry knowledge; understanding the ecosystem matters more than experience with any one supplier A track record managing operational relationships with third-party sportsbook suppliers or partners (sports, including racing) xbpsjku Experience building or improving governance frameworks, QBRs, reporting structures or supplier performance processes Strong analytical, process-improvement mindset Comfortable using AI tools (ChatGPT, Claude or similar) to improve reporting and operational efficiency People leadership experience is a plus, not essential Comfortable with ambiguity, happy building structure where it doesn't exist yet Genuine passion for sport and sports betting Details:
Location:
Gibraltar, on-site, full-time Working pattern: Shifts between 9am–11pm, Monday–Sunday Salary: Competitive, dependent on experience ContactLucky ShankarHead of LinkedIn
Sportsbook Operations Senior Manager | Gibraltar in London employer: Pentasia
Join a dynamic and innovative team as a Technical Delivery Lead in the thriving iGaming sector, where your expertise will directly impact the launch of cutting-edge B2C products. Our collaborative work culture fosters creativity and growth, offering you the chance to lead a talented 20+ team while utilising the latest technologies, including AI and automation, to enhance delivery processes. With a focus on employee development and a commitment to maintaining a supportive environment, this role not only promises meaningful work but also the potential for long-term career advancement in a fast-paced industry.
