At a Glance
- Tasks: Join our Parts Department to manage stock and assist customers with their motor parts needs.
- Company: Pentagon Motor Group is a dynamic dealership focused on delivering exceptional service in the motor trade.
- Benefits: Enjoy 31 days holiday, retail discounts, and fully funded qualifications plus mental health support.
- Why this job: Be part of a supportive team with great training opportunities and a chance to grow your career.
- Qualifications: A passion for the motor trade and strong customer service skills are essential; experience is a plus.
- Other info: Work Monday to Friday with alternate Saturdays; perfect for balancing studies and work.
The predicted salary is between 24000 - 36000 £ per year.
Job Introduction
Pentagon Motor Group have an exciting new career opportunity available right now! We are currently looking to recruit an enthusiastic and pro‑active individual to join the team in our busy Scunthorpe dealership\’s Parts Department.
If you have :
- A genuine interest and passion in the Motor Trade
- Unlimited confidence, resilience, drive & energy
- The need for a new challenge working for a highly successful Dealership where your contribution is recognised
Have you heard about our benefits?
When you join Pentagon, from Day 1 you\’ll have access to a comprehensive benefits package including:
- 31 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££\’s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments
- Discounts on products and services that we provide for family and friends.
What will you be doing?
- Identifying and verifying for quality and description, parts stock and other goods from suppliers.
- Receiving incoming Motor Vehicle Parts into the department and putting stock into the correct locations.
- Ensuring stock is stored carefully, kept secure and in saleable condition.
- Accurately identifying, locating and picking parts for Workshop staff and customers.
- Ensuring every opportunity is taken to sell older and slow moving parts.
- Seeking new ways to increase Parts and Workshop sales by identifying customer needs and incremental items to sell.
The working hours for this role are Monday to Friday, 07:00am – 16:00pm then 9:00am – 18:00pm alternate Saturdays 08:00am – 12:00.
Who are we looking for?
Ideal candidates will have :
- A genuine interest and passion for the Motor Trade
- Exceptional customer service skills.
- An ability to build rapport and establish and maintain good working relationships.
- Strong communication skills both written and verbal.
- Confidence with IT systems alongside call handling.
- Excellent attention to detail and a methodical approach to their workload.
- Endless drive and self‑motivation.
- A team player mentality.
Previous experience working as a Parts Consultant or in an Aftersales department would be a distinct advantage for this role.
Why Choose us?
At Pentagon, we believe that diversity and inclusion are fundamental to our and are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
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Parts Advisor employer: Pentagon Motor Group
Contact Detail:
Pentagon Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by Pentagon Motor Group. Understanding their inventory and customer needs will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully built rapport with customers in previous roles. This will demonstrate your ability to connect with clients and enhance sales.
✨Tip Number 3
Brush up on your IT skills, especially if you have experience with inventory management systems. Being confident with technology will be a big plus in this role, so be ready to discuss any relevant software you've used.
✨Tip Number 4
Prepare to discuss your passion for the motor trade. Share any personal experiences or interests that highlight your enthusiasm for cars and parts, as this can set you apart from other candidates.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Parts Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and the motor trade. Use bullet points for clarity and include specific achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your genuine interest in the motor trade and the Parts Advisor role. Highlight your customer service skills and ability to build rapport, as well as any relevant experience in parts consulting or aftersales.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Pentagon Motor Group
✨Show Your Passion for the Motor Trade
Make sure to express your genuine interest in the motor trade during the interview. Share any relevant experiences or stories that highlight your enthusiasm for cars and parts, as this will resonate well with the interviewers.
✨Demonstrate Exceptional Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Be ready to discuss how you build rapport with customers and handle their needs effectively, as this is crucial for a Parts Advisor role.
✨Highlight Your Attention to Detail
Since the role requires accuracy in identifying and picking parts, be prepared to discuss how you ensure attention to detail in your work. You might want to share specific instances where your meticulousness made a difference.
✨Familiarise Yourself with IT Systems
Brush up on your IT skills before the interview. If you have experience with specific systems used in parts departments, mention them. Showing confidence with technology will demonstrate your readiness for the role.