At a Glance
- Tasks: Engage with customers, providing top-notch service and support for their automotive needs.
- Company: Join Pentagon Motor Group, a leading name in the automotive industry.
- Benefits: Enjoy 31 days holiday, retail discounts, and fully funded qualifications.
- Other info: Great training opportunities and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team where your contributions are recognised and valued.
- Qualifications: Passion for the motor trade and strong communication skills required.
The predicted salary is between 22000 - 26000 £ per year.
Pentagon Motor Group have an exciting new career opportunity available right now! We are currently looking to recruit a dynamic and enthusiastic people person to work in our busy Lincoln Dealership.
If you have:
- A genuine interest and passion in the Motor Trade
- Unlimited confidence, resilience, drive & energy
- The need for a new challenge working for a highly successful Main Dealer where your contribution is recognised
Then you may be the person we are looking for!
Have you heard about our benefits? When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
- 31 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments.
- Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.
What will you be doing? The successful candidate will be responsible for the following:
- Providing all Pentagon customers with a level of service that will achieve the highest level of customer satisfaction, retention and loyalty.
- Taking the time to talk to customers via inbound calls and building genuine rapport by truly listening to their needs and supporting them with the products and services that are right for them.
- Estimating and invoicing costs to customers.
- To handle outgoing follow up calls, emails and other digital leads using the correct procedure in a professional and courteous manner.
- Working and communicating with other Parts departments within the business.
- Assisting with promotions, events and marketing initiatives to increase sales of incremental products.
The working hours for this role are Monday to Friday, 08:30-17:00pm. This is a Temporary / Casual position.
Who are we looking for? Ideal candidates will have:
- Experience working within the Motor Trade and a genuine passion and enthusiasm for the industry.
- An ability to build rapport and establish and maintain good working relationships.
- Strong and effective communication skills both written and verbal.
- Confidence with both inbound and outbound sales calls.
- Excellent attention to detail and a methodical approach to their workload.
- Endless drive and self motivation.
Why choose us? At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
Parts consultant, telesales advisor in Lincoln employer: Pentagon Motor Group
Pentagon Motor Group is an exceptional employer located in Lincoln, offering a vibrant work culture that values diversity and inclusion. With a comprehensive benefits package, including 31 days of holiday, fully funded qualifications, and extensive training opportunities, employees are empowered to grow and thrive in their careers. Join us to be part of a team that recognises your contributions and fosters a collaborative environment where your passion for the motor trade can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Parts consultant, telesales advisor in Lincoln
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pentagon Motor Group. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine in front of the hiring team.
✨Tip Number 3
Show off your passion! When discussing your experience in the motor trade, let your enthusiasm shine through. Share specific examples of how you've gone above and beyond for customers, as this aligns perfectly with the customer service focus at Pentagon.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your eagerness to join the team.
We think you need these skills to ace Parts consultant, telesales advisor in Lincoln
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your genuine interest in the Motor Trade. We want to see that spark in your application, so share any relevant experiences or stories that showcase your enthusiasm for the industry.
Tailor Your Application:Don’t just send a generic CV and cover letter! Take the time to tailor your application to the Parts Consultant role. Mention specific skills and experiences that align with what we’re looking for, like your communication skills and ability to build rapport.
Be Professional and Courteous:Since this role involves a lot of customer interaction, it’s crucial to demonstrate professionalism in your written application. Use clear language, check for typos, and maintain a friendly tone that reflects how you’d communicate with our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Pentagon Motor Group
✨Know Your Stuff
Before the interview, brush up on your knowledge of the motor trade. Familiarise yourself with common parts and services offered by dealerships like Pentagon. This will not only show your genuine interest but also help you answer questions confidently.
✨Show Your People Skills
As a Parts Consultant, you'll need to build rapport with customers. Practice your communication skills by engaging in mock conversations with friends or family. Focus on listening actively and responding thoughtfully to demonstrate your ability to connect with others.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview where you might have to handle a customer call. Prepare by thinking through how you would approach different scenarios, such as dealing with a dissatisfied customer or upselling a product. This will showcase your problem-solving skills and confidence.
✨Highlight Your Drive and Resilience
Pentagon values energy and motivation. Be ready to share examples from your past experiences that illustrate your resilience and drive. Whether it’s overcoming challenges in previous jobs or achieving sales targets, these stories will help you stand out as a dynamic candidate.
