At a Glance
- Tasks: Assist in processing parts orders and managing inventory in a fast-paced environment.
- Company: Join the dynamic Pentagon Motor Group with a focus on growth and development.
- Benefits: Enjoy 31 days holiday, retail discounts, and fully funded qualifications.
- Other info: Great training opportunities and a supportive, inclusive workplace culture.
- Why this job: Be part of a team that values your contributions and invests in your career.
- Qualifications: Customer service skills and a positive attitude are essential.
The predicted salary is between 28000 - 28000 £ per year.
Our Lincoln based Parts Department have an amazing new opportunity to join their team! The Parts Department are currently looking for an Advisor to assist them in continuing the successful drive forward of this busy, fast paced department!
Do you have:
- Previous experience working in an Administration role?
- The ability to work well under pressure?
- A desire to work in a company that wants to invest in your career?
If your answers are yes, then this may be the role for you!
Have you heard about our benefits? When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
- 31 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments.
- Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.
What will you be doing? Main responsibilities for the role include:
- Processing Parts orders, advices and returns and entering them into the relevant systems.
- Calculating charges for all parts and ensuring the accuracy of the charges along with collecting and accounting for payments to the Retail Facility.
- Computing invoices in a timely and accurate manner.
- Liaising with Manufacturers over back orders, parts returns etc.
- Performing checks on daily stock orders received, acknowledgements for next day delivery and back orders.
- Locating parts from stock in other retail facilities.
- Ensuring warranty related items are kept securely and related paperwork is submitted accurately and in a timely manner to the Manufacturer.
- Handling queries on the progress of parts deliveries.
The working hours for this role are Monday to Friday, 08:30am to 17:00pm.
Who are we looking for? The successful candidate will have:
- Exceptional Customer Service skills
- Effective communication skills both written and verbal
- The ability to work to a high level of accuracy
- A positive can-do attitude and team player mentality
- Strong IT and numeracy skills
Why Choose us? At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
Parts consultant in Lincoln employer: Pentagon Motor Group
Pentagon Motor Group is an exceptional employer located in Lincoln, offering a vibrant work culture that prioritises employee growth and development. With a comprehensive benefits package including 31 days of holiday, fully funded qualifications, and a commitment to diversity and inclusion, we ensure that every team member feels valued and empowered. Join us to be part of a dynamic team where your contributions are recognised and rewarded, and where you can build a meaningful career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Parts consultant in Lincoln
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Parts Consultant role.
✨Tip Number 2
Prepare for the interview by researching Pentagon Motor Group. Know their values and what they stand for. This will help you show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your customer service skills! Since this role requires exceptional customer service, think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these examples during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Pentagon team and taking advantage of all the amazing benefits we offer.
We think you need these skills to ace Parts consultant in Lincoln
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Parts Consultant role. Highlight any relevant experience in administration and customer service, as these are key for us at Pentagon. Use keywords from the job description to show you’re a perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you want to work with us and how your skills align with our values. Don’t forget to mention your positive attitude and team spirit – we love that!
Showcase Your Skills:In your application, be sure to showcase your IT and numeracy skills. We’re looking for someone who can handle parts orders accurately, so give examples of how you’ve done this in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to see all the amazing benefits we offer right there!
How to prepare for a job interview at Pentagon Motor Group
✨Know Your Parts
Familiarise yourself with the parts industry and the specific products the company deals with. Being able to discuss parts, their functions, and any relevant trends will show your passion and knowledge, making you stand out.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Think about situations where you resolved issues or went above and beyond for a customer, as this is crucial for a Parts Consultant role.
✨Practice Effective Communication
Since effective communication is key, practice articulating your thoughts clearly and concisely. You might want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence.
✨Demonstrate Your Team Spirit
Be ready to discuss how you work well in a team. Share experiences where collaboration led to success, as this aligns with the company's values of trust and respect, and shows you're a great fit for their culture.
