At a Glance
- Tasks: Coordinate vehicle deliveries and ensure smooth operations for customer satisfaction.
- Company: Join Pentagon Motor Group, a diverse and inclusive automotive leader.
- Benefits: 31 days holiday, retail discounts, training opportunities, and mental health support.
- Other info: Great career growth potential with a supportive and collaborative culture.
- Why this job: Be part of a dynamic team making a real impact in the automotive industry.
- Qualifications: Full UK driving licence, strong communication skills, and a commitment to customer service.
The predicted salary is between 28089 - 28089 £ per year.
A fantastic opportunity has arisen with Pentagon Motor Group for a positive and enthusiastic Vehicle Delivery Coordinator to join our amazing West Hallam based fleet team.
Role Overview
The Fleet Vehicle Delivery Coordinator is essential to the smooth delivery of customer vehicles. Responsible for effectively planning driven or transported deliveries to customers, overseeing return vehicles and dealing with queries, supporting the Pentagon Group's reputation for excellence.
Main Purpose of the Role
- Schedule and coordinate transported and driven deliveries to ensure efficient and timely delivery operations.
- Book and manage all movements, ensuring routes, timings, and resources are accurately planned and communicated.
- Oversee driver administration including expense submissions, approvals, and reconciliation in line with company policies.
- Oversee the return process for vehicles, ensuring accurate tracking, condition checks, and correct system updates.
- Act as a key point of contact for delivery-related issues, proactively resolving problems and escalating where necessary.
- Liaise closely with sales teams, customers, and internal departments to ensure delivery requirements are met and expectations are managed.
- Monitor delivery schedules and adjust plans in response to changes, delays, or operational requirements.
- Ensure all delivery documentation, records, and system entries are accurate and completed in a timely manner.
- Support compliance with transport regulations, company procedures, and health & safety standards.
- Coordinate effectively with drivers, transport providers, and internal teams to ensure smooth delivery execution.
- Maintain clear communication across all stakeholders to ensure visibility of delivery status and progress.
- Support the digitalisation of delivery processes by using systems and digital tools to improve planning accuracy, vehicle tracking, communication, and workflow visibility.
- Assist with the implementation of new digital processes, ensuring accurate adoption, user feedback, and effective communication with relevant teams.
- Contribute to continuous improvement of delivery planning, efficiency, and customer experience.
Working hours for this role are – Monday to Friday 08:00 - 17:00
The ideal candidate will:
- Hold a full clean, valid UK driving license (Manual) with no more than 6 points.
- Be a reliable team player who is able to work with no supervision.
- Be a confident communicator.
- Demonstrate a high level of self-motivation and be well organised.
- Have an ability to demonstrate a ‘right first time’ attitude.
- Have a good eye for detail.
- Be comfortable and confident with cash handling.
- Be committed to delivering outstanding customer service.
Have you heard about our benefits?
When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
- 31 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments.
- Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.
Why choose us?
At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!
Vehicle Delivery Coordinator in West Hallam employer: Pentagon Group
Pentagon Motor Group is an exceptional employer, offering a vibrant work culture that prioritises diversity and inclusion, ensuring every team member feels valued and empowered. With a comprehensive benefits package, including 31 days of holiday, fully funded qualifications, and a strong focus on personal development, employees are supported in achieving their career goals while delivering outstanding customer service in the dynamic automotive industry at our Halesowen dealership.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Delivery Coordinator in West Hallam
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Pentagon Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Pentagon Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Pentagon Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Vehicle Delivery Coordinator in West Hallam
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Pentagon Group:This is your chance to really connect with the team at Pentagon Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Pentagon Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Pentagon Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Pentagon Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Pentagon Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!