At a Glance
- Tasks: Process warranty claims and liaise with the service team in a fast-paced environment.
- Company: Join Pentagon Motor Group, a diverse and inclusive automotive leader.
- Benefits: Enjoy 31 days holiday, retail discounts, and fully funded qualifications.
- Other info: Great career growth opportunities and a supportive work culture.
- Why this job: Be part of a dynamic team making a real impact in the automotive industry.
- Qualifications: Strong admin skills, attention to detail, and a customer-focused attitude.
The predicted salary is between 26500 - 29000 £ per year.
Pentagon Motor Group have a very exciting opportunity for a new Warranty Administrator to join their highly successful Glasgow Dealership.
If you:
- Have a passion for teamwork
- Enjoy the buzz of a fast-paced work environment
- Take pride in doing your job to the best of your ability
Then we would love to hear from you!
Have you heard about our benefits?
When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
- 31 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments.
- Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.
What Will You Be Doing?
As the Warranty Administrator you will be an integral part of the team that is responsible for the submission and monitoring of all Warranty claims that fall under this team. You will be responsible for:
- The processing of warranty/retail invoices.
- Liaising with the Service team & work in progress management.
- Communicating with manufacturers to resolve submission issues/corrections.
- Following process to make successful warranty claims.
- Reconciling paid claims and providing accurate and up to date warranty records.
- Keeping up to date with all the latest warranty bulletins and advising Technicians and all relevant colleagues accordingly.
- Ensuring all job cards adhere to standards and warranty bulletins for compliance.
The working hours for this role are Monday to Friday, 07.30am – 16:30pm.
Who Are We Looking for?
The ideal candidate will:
- Have previous experience working in an Administration role.
- Show very strong administration skills.
- Be customer focused.
- Demonstrate great computer skills.
- Have excellent attention to detail.
- Be process driven.
- Demonstrate a positive, right first time attitude.
- Possess excellent communication skills both written and verbal.
- Be methodical and organised in their approach to their workload with an ability to work to deadlines.
- Be open and enthusiastic to training.
- Have a great team player mentality.
Previous experience working in the Motor Trade would be advantageous for this role.
Why choose us?
At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!
Warranty Administrator employer: Pentagon Group
Pentagon Motor Group is an exceptional employer that prioritises employee well-being and development, offering a comprehensive benefits package including 31 days of holiday, fully funded qualifications, and a supportive work culture. Located in Glasgow, our dealership fosters teamwork and inclusivity, ensuring every team member is valued and empowered to grow within their career while enjoying a fast-paced and dynamic environment.
