Business Manager in Loughborough

Pentagon Motor Group have an exciting and rewarding opportunity for an experienced Business Manager to join our high-performing dealership in Loughborough. This is a fantastic opportunity for a commercially driven motor industry professional to join a busy, established Main Dealer representing Vauxhall, working across New, Used and Motability vehicles. The site benefits from consistent retail activity, strong customer demand and excellent F&I opportunity — providing realistic, performance-driven earning potential. This role would suit a confident, compliance-focused individual who is passionate about delivering outstanding customer experiences while achieving strong commercial results.

If so, we would love to hear from you. Pentagon Loughborough are looking for an experienced and commercially aware Business Manager to identify, based on individual suitability and requirements, appropriate funding and insurance options for customers, while consistently meeting agreed profitability and penetration targets. As a Company, we place a strong focus on customer care and regulatory compliance. You will be responsible for ensuring every customer interaction is professional, transparent and compliant, whilst maximising departmental performance.

Responsibilities will include:

• Naturally building rapport with customers quickly and professionally, ensuring customers are treated fairly at all times.
• Presenting tailored finance and insurance products based on thorough qualification of customer needs.
• Monitoring finance and insurance performance against budget, identifying shortfalls and implementing corrective action where necessary.
• Assisting management in planning, forecasting trends and contributing to ongoing dealership performance strategy.
• Working collaboratively with management to coach and develop the sales team to achieve shared business objectives.
• Maintaining accurate records and logging all activity to monitor performance, measure outcomes and provide regular feedback to the Sales Manager and General Manager.
• Ensuring full compliance with FCA regulations, internal processes and industry legislation at all times.

The successful candidate will:

• Have proven experience within a target-driven Motor Trade environment, ideally as a Business Manager or Senior Sales Executive.
• Demonstrate a strong and consistent F&I sales performance record.
• Possess excellent organisational skills, with the ability to prioritise and adapt within a fast-paced retail environment.
• Have strong negotiation and objection-handling skills, tailoring presentations to individual customer needs.
• Demonstrate and ensure compliance with operating processes, FCA regulations and consumer legislation.
• Lead by example, maintaining professionalism and energy regardless of workload or trading conditions.
• Have up-to-date knowledge of vehicle legislation, consumer legislation and modern retail business practices.
• Demonstrate a positive, driven and performance-focused attitude.
• Hold a full UK driving licence.

The successful applicant must agree to a Basic Disclosure under the Disclosure and Barring Service (DBS) procedures. Employment will be offered subject to a satisfactory Disclosure report. The working hours for this role are 5 days per week on a sales rota, including weekends.

When you join Pentagon Motor Group, from Day 1 you’ll have access to a comprehensive and competitive benefits package designed to support both your professional and personal wellbeing, including:

• 31 days holiday per year (including Bank Holidays), increasing with length of service.
• Company vehicle.
• Performance-related earnings (OTE £50,000+).
• Recommend a Friend Scheme.
• Retail discounts saving £££’s on shopping and dining out.
• Discounted days out with family and friends.
• Fully funded, nationally recognised qualifications.
• Manufacturer-specific training and continuous professional development.
• Salary Finance.
• 24-hour access to our Employee Assistance Programme and designated site Mental Health First Aiders.
• Company pension scheme contributions.
• Friends & Family customer referral payments.
• Discounts on products and services for family and friends.

We pride ourselves on offering genuine career progression opportunities, with clear pathways into senior F&I, Transaction Manager and Sales Management roles across the wider Group.

At Pentagon Motor Group, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected and empowered to contribute their unique perspectives and talents. Our values — trust, respect, integrity and communication — are driven by our colleagues and shape the positive, collaborative culture we are proud of. We believe that by investing in our people and embracing diverse perspectives, we can continue to drive meaningful change within the automotive industry.