At a Glance
- Tasks: Engage with customers, provide exceptional service, and support sales through calls and digital communication.
- Company: Join Pentagon Motor Group, a dynamic and inclusive automotive leader.
- Benefits: Enjoy 31 days holiday, retail discounts, and fully funded qualifications from day one.
- Other info: Flexible working hours and a supportive team environment await you.
- Why this job: Make a real impact in the motor trade while developing your skills and career.
- Qualifications: Passion for the motor industry and strong customer service skills are essential.
The predicted salary is between 28500 - 28500 £ per year.
Pentagon Motor Group have an exciting new career opportunity available right now! We are currently looking to recruit a dynamic and enthusiastic people person to work in our busy Lincoln Dealership.
If you have:
- A genuine interest and passion in the Motor Trade
- Unlimited confidence, resilience, drive & energy
- The need for a new challenge working for a highly successful Main Dealer where your contribution is recognised
Then you may be the person we are looking for!
Have you heard about our benefits?
When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
- 31 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments.
- Discounts on products and services that we provide for family and friends.
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.
What will you be doing?
The successful candidate will be responsible for the following:
- Providing all Pentagon customers with a level of service that will achieve the highest level of customer satisfaction, retention and loyalty.
- Taking the time to talk to customers via inbound calls and building genuine rapport by truly listening to their needs and supporting them with the products and services that are right for them.
- Estimating and invoicing costs to customers.
- To handle outgoing follow up calls, emails and other digital leads using the correct procedure in a professional and courteous manner.
- Working and communicating with other Parts departments within the business.
- Assisting with promotions, events and marketing initiatives to increase sales of incremental products.
The working hours for this role are Monday to Friday, 08:30-17:00pm. This is a Temporary / Casual position.
Who are we looking for?
Ideal candidates will have:
- Experience working within the Motor Trade and a genuine passion and enthusiasm for the industry
- Exceptional customer service skills.
- An ability to build rapport and establish and maintain good working relationships.
- Strong and effective communication skills both written and verbal.
- Confidence with both inbound and outbound sales calls.
- Excellent attention to detail and a methodical approach to their workload.
- Endless drive and self motivation.
Why choose us?
At Pentagon, we believe that diversity and inclusion are fundamental to our success. We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents. Our values are chosen and driven by our colleagues, incorporating trust, respect, integrity and communication, to create and maintain a positive, collaborative culture. Our vision is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.
For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website!
Parts Consultant & Telesales Advisor: Customer Wins in Lincoln employer: Pentagon Group
Pentagon Motor Group is an exceptional employer that prioritises employee growth and well-being, offering a comprehensive benefits package including 31 days of holiday, fully funded qualifications, and a supportive work culture. Located in Lincoln, our dealership fosters a collaborative environment where your contributions are recognised, and you can thrive in your career while enjoying a genuine passion for the motor trade.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Consultant & Telesales Advisor: Customer Wins in Lincoln
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pentagon Motor Group. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your customer service skills and how you can build rapport with clients, as this is key for the Parts Consultant role.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Show your enthusiasm for the motor trade and your passion for helping customers. Remember, they’re looking for someone dynamic and energetic!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Pentagon team. Don’t miss out on this opportunity!
We think you need these skills to ace Parts Consultant & Telesales Advisor: Customer Wins in Lincoln
Some tips for your application 🫡
Show Your Passion for the Motor Trade:Make sure to highlight your genuine interest in the motor trade in your application. We want to see that you’re not just looking for any job, but that you’re excited about this specific opportunity with us!
Tailor Your Application:Don’t just send a generic CV and cover letter. Take the time to tailor your application to reflect how your skills and experiences align with what we’re looking for. This shows us you’re serious about joining our team.
Be Personable and Professional:Since this role involves a lot of customer interaction, let your personality shine through in your written application. We love candidates who can communicate effectively and build rapport, so don’t be afraid to show your friendly side!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Pentagon Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor trade. Familiarise yourself with common parts, services, and customer needs. This will not only help you answer questions confidently but also show your genuine passion for the industry.
✨Practice Active Listening
During the interview, demonstrate your ability to listen actively. When discussing customer service scenarios, highlight how you’ve built rapport with customers by truly understanding their needs. This is key for a role that revolves around customer satisfaction.
✨Showcase Your Communication Skills
Prepare to discuss your communication style. Think of examples where you've effectively communicated with customers or colleagues. Whether it’s through phone calls or emails, being able to articulate your thoughts clearly is crucial for this position.
✨Bring Energy and Enthusiasm
Let your personality shine! The role requires someone dynamic and enthusiastic, so don’t hold back. Share your excitement about the opportunity and how you can contribute to the team at Pentagon. A positive attitude can make a lasting impression!
